Superb

Superb

Liked: Beautiful hotel and facilities. Staff were helpful.
Disliked: Room could be bigger and window facing volcano

Passable

Disliked: I didn't like that you couldn't put your items in the refrigerator. You had to order a special one. No microwave. We should have a coffee maker with coffee in the room.

it was over a great...

Liked: pool and the room
Disliked: same look at 15 years ago inside the casino but that?s it

I have been staying at...

Liked: Location
Disliked: Lack of catering especially late in day.Car Park ChargesGenerally looking tired.

Exceptional

Liked: All of it good time thank you.

Enjoyed our stay

Liked: The size of the room was good.
Disliked: We didn't understand the rules around the mini bar/frig. I would have liked a coffee maker and mini frig.

Pleasant

Liked: The location of the hotel was fine, staff very friendly and the hotel was clean, it was very near a bus stop to get around and taxis were plentiful at the hotel. The dolphin show was amazing and was fantastic to see the white tigers and the volcano at night. The room was large enough with plenty of wardrobe and drawer space
Disliked: Felt that the decor was a bit tired, really didn't like that people could smoke in the restaurants and casino also feel the prices of food within the mirage was very very expensive. A 500mg bottle of water $5 49 around £4 00. A breakfast around $80 00. We ate in the pizza kitchen within the mirage and paid just over $80 00 for two spaghetti bolognaise and two soft drinks. The pool area, the sun loungers were crammed in rows like sardines in a tin, not enough parasols in the scorching heat and the pool inadequate to accommodate over 3000 guests. We asked to pay for a late checkout due to our flight was at 9 30pm however the best they could offer was 1 hour complementary so had to checkout at noon and either sit around the smokey casino or wander around in the scorching heat, there was no lounge area to sit, not great when one of the party is disabled.

Superb

Liked: The pool was great! Staff helpful and friendly. Location PERFECT
Disliked: Comforter could have been fluffier