United States
Canada
United Kingdom
New Zealand
AustraliaThe Mirage Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
Write a review
Menu
Write a review
Kristy Sun, 12 September 2021
Superb
Martin Sat, 11 September 2021
Good
Liked: Very quick and easy access to elevators and rooms.
Disliked: The specifications in the certain mini bars are very small and there is no previous sheet that indicates the warnings .. !!
Taminia Fri, 10 September 2021
Exceptional
Joana Fri, 10 September 2021
Exceptional
Jose Fri, 10 September 2021
Poor
Long Fri, 10 September 2021
Good hotel as far as...
Liked: Clean room and convenient location.
Disliked: 1. Valet and self parking fee for guests staying at the hotel ($26 per day is too stiff for what used to be free!). At least some discount must be given to hotel guests. In addition, system in retrieving valet parked car is not reliable: we paid for the parking fee at the ticket booth and when we checked out, the hotel charged us again.2. In-room refrigerator: hotel charge of $50 just by "touching" (not consumming) items inside the fridge is beyond ridiculous! Have never seen something similar in my 30+ years travelling around the world and staying at hundred of different hotels!!! 3. Business center: I was charged over $11 for printing even though the printer was out of ink and did not even print. There was no staff nearby for me to lodge a complaint or get a refund.
Joann Fri, 10 September 2021
Very good
Verified Hotel Guest Thu, 9 September 2021
Disliked: Need more staff for checking in & out otherwise everything was great!!
Andrew Thu, 9 September 2021
Good
Liked: The staywell floor suite was very nice and relaxing after leaving the smoky casino floor
Disliked: We basically faced the worst direction even after asking and being assured we could see part of the strip and volcano. All we saw was the first floor roof and the pool way in the distance
Nancy Thu, 9 September 2021
Pleasant
Disliked: My room was DIRTY!!!!! There were still remnants of the previous guest's food they were eatting on the table. Mini Bar Fridge had the previous guest's rotting leftover food container still inside. Bathroom mirror, wall and door had the last guest's makeup and toothepaste marks on them. Disgusting! I shouldn't have to go buy Clorox disinfecting Wipes to wipe the entire hotel room down to feel clean and safe against GERMS! Just GROSS! They should have made some accomodation for me instead of the front desk removing 1 night of resort fee. A TOTAL INSULT and a joke! I come to Vegas 2 times a year for business for the past 20 years, and also travel back for pleasure as well at least once a year. I've NEVER had such a filthy dirty room in your hotel. My hotel bill is totally screwed up as well, and I can't get anyone to answer the phone to give me information on certain charges. Noone to answer a billing question?????? Seriously do NOT like being ripped-off, and that is what is happening.
