The Minster Arms Guest Reviews
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Write a review
Susan Fri, 2 June 2023
Great location for a short...
Liked: The location of the hotel was great. Just a short walk to the town centre. The bar, restaurant area was good as was the outdoor space.
Disliked: The room was small and dark. The bed was a small double due to the size of the room therefore not great. The breakfast hamper was adequate but nothing to write home about. The bedside lamps needed attention as the shades were at an angle as the fixings were broken. The room was dusty and the shower needed attention as there was mould in one corner.
Phillip Thu, 1 June 2023
Poor
Janet Thu, 1 June 2023
It was good to find...
Liked: Convenient location for our purpose. Easy access to the town centre. Cheap parking across the street.
Disliked: Limited space to put things next to sink in bathroom. Could benefit from some storage/shelving space.
Tina Wed, 31 May 2023
Disappointing but do you care?
Liked: we stayed before snd had a good visit but this time it did not live up to expectations
Disliked: noisy guests, dirty bedding and toilet, breakfast started serving too late
Roxanne Tue, 30 May 2023
fine for short stay
Liked: location ideal for wedding at Dean’s Court.Molten Brown toiletries
Disliked: Breakfast was poor (hamper of small cereal boxes and cold croissants)no information in the room about breakfast, check out etc.
Caroline Tue, 30 May 2023
Disappointed.
Liked: Comfortable beds and choice of pillow.
Disliked: Breakfast was not as expected; a basket was delivered outside the room door at 10pm the night before. Cups were stained from the previous user and looked as if only rinsed under the tap in the bathroom. There was no nespresso coffee machine as advertised in photos, and when I got there the coffee pot was empty and had to ask staff to replenish it. The biggest disappointment was the breakfast as the quality of the hamper was poor. Only half flask of milk for cereal was not enough for two people and as I booked this for two rooms, it affected 4 adults. The choice of cereal was poor and not to our taste. The milk was also warm as the flasks were not full. There was clearly no members of staff on site to deal with any immediate issues.Parking was across the street in a public carpark, and on checking in, the member of staff said it was free, which it was but only from 6pm to 8am next morning. When questioned if this meant we would have to get up early to buy a ticket at the meter he advised "I wouldn't worry, I've never seen a parking attendant!"One of our rooms was up a very steep tight stairway not great for older people.Overall, at £160 per night per room (doubled as we had 2 rooms) I thought this was very expensive for what was delivered.
Nicholas Tue, 30 May 2023
Good
Louise Tue, 30 May 2023
Very enjoyable will definitely stay...
Liked: After reading reviews were concerned however we were greeted by such a friendly member of staff and couldn’t fault to room, cleanliness and comfort .
Mark Mon, 29 May 2023
good, apart from the cold...
Liked: Nice hotel and seating area in the bar, menu limited but the food was good. Staff friendly.
Disliked: No hot water for shower or bath. I was up and out before 7am so could not raise it as an issue at the time. I would stay again.
Karen Mon, 29 May 2023
Satisfactory but wouldn’t do again
Liked: Mid range accommodation above an old pub. Chosen because nothing else available on a bank holiday half term weekend.
Disliked: very soft bed and pillows. Noisy traffic as it’s on one of the the main junctions in Wimbourne Minster. Some staining on the carpet and bed throw. The bathroom needs a bit of attention to cleaning especially round the shower and drain. The shower floods over the tray if your not careful and there’s grout missing in the floor tiles. The toilet flush is lousy.