The Mill House Hotel

Nice stay, good value for...

Liked: Breakfast and dinner, nice property.
Disliked: A bit worn down, some fixtures in the bathroom were broken. Wish bar could have been available for the guests longer, everything shuts down by 9.

A great base for our...

Liked: Comfortable bed,good food and excellent staff
Disliked: It could do with a little spruce up a bit worn in places

Very good

Very good

Good Location for Work and...

Liked: The Mill House Hotel is perfectly situated next to the main road for eaasy access to Buckie, Elgin, Keith etc. We stayed as it was close to where we needed to start next day. The hotel covers a large area with rooms accessible by stairs from the ground floor reception. Our room was spacious with a Superking bed, Chairs, Wardrobe, ironing facilities, tea/coffee facilities and desk. Bathroom had a very large bath with over shower, large towels and was well appointed. Dinner was very good with well presented, well cooked and flavoursome food. Breakfast was Continental Buffet with Hot food cooked to order.
Disliked: The bed had lost some of its elasticity in the springs and so was not very supportive. Overall the room is maybe in need of a little refurb.

Good hotel but service let...

Liked: Good
Disliked: Had dinner with friends, 10 people and the service was atrocious, ordered desert and had to ask if we could get it in the end, only got a drink once we had asked and had to go and ask for a drink every time we wanted a new drink, For the money paid the food was good but service was shocking!

Disappointing stay

Liked: Location was convenient for where we wanted to stay. Plenty of parking. Food was very good. Both the evening meal and breakfast. Staff were very helpful and friendly, Quaint building.
Disliked: Taking account of the nature of the building, the bedroom we stayed in (2) was quite tired. The bathroom in particular needed maintenance. Toilet roll hanging off, tiles dated, shower screen mouldy, radiator rusty. Generally lacked care and attention. Pictures didn’t reflect our experience

Good

Liked: Location, staff
Disliked: No TV signal in bedroom

Nightmare, probably not a good...

Liked: Nothing
Disliked: Upon arrival at shortly after 5pm having journeyed for 7 hours we were informed that our 2 rooms were both occupied and the hotel were expecting us the following day, despite us having confirmation messages through booking.com for the Saturday night. This was either incompetence or something else. They could find us alternate accommodation at an Airbnb “5 minutes away”. Given that there was no other accommodation with 2 rooms available anywhere else for miles around we were compelled to accept. We asked for a map and directions but were informed they had no map. We asked them to send a pin direction to our phones but no. We asked the receptionist to pin drop directly on our phones which she did. The pin drops turned out to be about 400 metres apart and about 1 kilometre from where we eventually found the Airbnb along a single track road over a mile from the road and beyond the nearest farm which she had mentioned was on the way. The receptionist considered that we were fortunate as they wouldn’t charge us any extra for the alternative accommodation which not being a hotel had no facilities, like a breakfast or shampoo,etc.