The Milestone Hotel Kensington Guest Reviews
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John Wed, 2 July 2025
Exceptional
Liked: Beautiful hotel, fantastic staff, excellent breakfast, spotless room and bathroom, wonderful location and very comfy sleep.
Philip Sun, 29 June 2025
Exceptional
Mary Sat, 28 June 2025
We really enjoyed the experience,...
Liked: We really loved the location, the hotel and staff were amazing.
Disliked: Just two things- on booking I did request a walk in shower. The room given to us was shower over the bath, that’s all that was available. Which meant I wasn’t able to have a shower for the duration of our stay.Secondly, the English breakfast that was served to my husband was nearly cold and had to be returned to the kitchen.
Katie Thu, 26 June 2025
Very good
William Thu, 19 June 2025
Very good
Michelle Thu, 12 June 2025
Incredible Hotel, who truly care...
Liked: Perfect location for us with Hyde Park across the street. Couldn't fault the room, of very high standard, large, beautiful, clean & quiet. Breakfast was exceptional a highlight of my morning, again of a very high standard.As for the staff...wow, nothing was an issue they truly cared that your stay was enjoyable, attention to detail was exceptional.Highly recommend.
Disliked: Nothing
Penny Mon, 9 June 2025
Perfect location and really great...
Liked: We have stayed in quite a few hotels in London but have finally found the gem we were waiting for! Such a wonderful hotel, old world charm but with modern amenities and the best part is the incredibly good service. From the moment the charming Steve opened the door for us, we were treated so well. Everyone is intent on making your stay perfect. We honestly couldn't fault anything. Housekeeping were brilliant, the bar was great for a meal before heading out, did I mention Steve the doorman, so helpful....breakfast was perfect, concierge knowledgeable, and did I mention Steve the doorman? Set in the heart of Kensington, opposite the palace gardens, it was so lovely to see this green oasis through the windows. Honestly such a TREAT we will most definitely be back!
Wing Mon, 9 June 2025
Highly recommend
Liked: the provisions in room, the location, the friendly and helpful staff, the cozy environment and the great breakfast
Disliked: nil
Caroline Fri, 6 June 2025
My favorite hotel ever!!
Kevin Wed, 4 June 2025
Home away from home.
Liked: Location and comfort are important, but the service at the Milestone is the main reason I return whenever I am in London.
Disliked: Too far from my home in Los Angeles.