The Midtowner Hotel SureStay Collection by Best Western

I will never stay there again. It was absolutely gross!

Liked: The IHOP in the parking lot.
Disliked: All of it. Our room was so filthy I didn't want to touch anything. The lights did not work. The heater clinked all night but that toned out the domestic disturbance happening all night in the hall.

it was good

Liked: Room was clean and comfortable however had issues with the TV and toilet which got resolved

Pleasant

Very poor

Disliked: I highly do not recommend this hotel. Location is terrible, there are a lot of homeless people and addicts on the territory. I was worried about my car and myself too. When I checked in, they gave me a room where the lock in the room didn't work, but at my request they changed the room. There is breakfast included, but no one told us information about it. They also offer a swimming pool, but when we asked about it they said it wasn't ready yet. (7th July) Staff is a bit impolite and tactless.

Good

Fine for one night

Liked: Not much…room was fairly clean and bed was okay
Disliked: Staff wasn’t that helpful or friendly, didn’t feel safe, and noise outside was near constant (probably due to the 24/7 Ihop that the motel shares parking with)

Passable

Dirty, staff nice but hotel...

Liked: Nothing, very sketchy people everywhere. Basically a crack hotel
Disliked: The room was physically dirty, walls and floors nasty, hasn’t been swept or mopped. Looks like the hotel was cheaply renovated recently but since it’s all tweakers staying there it’s rough for a newer renovation

Overall, very economical, good value.

Liked: The room was clean and well maintained.
Disliked: The parking was a bit cramped.

Interesting stay

Liked: The proximity to Sutter Medical was ideal for us.
Disliked: The room at first glance was nice. Unfortunately, we discovered the sheets were incredibly scratchy and worn, the toilet paper dispenser was so close to the toilet that when you sat it scratched you due to a sharp shelf attachment. There were a number of homeless folks meandering throughout the parking area. This didn't bother us except for being woken numerous times in the night by yelling and door slamming.