The Midland Guest Reviews
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Benjamin Thu, 26 June 2025
Exceptional
Mark Thu, 26 June 2025
A few hiccups but otherwise...
Liked: The location was good. Breakfast was good selection. Bar area nice and staff good. We had a problem and reception sorted although due to room problem would of expected maybe a room change rather than 2 free drinks
Disliked: The door frame had a screw which was sharp and made a hole in my dress. (This was addressed by the reception) should have been asked whether we wanted to move. It was sanded down but then looked unsightly for a top end hotel. Reception did tell us about parking but said could be done on leaving of which we left until next day then had to pay the £35 parking…. Make sure parking down on arrival staff should be updated of this.
Tom Thu, 26 June 2025
Disappointing
Packer Thu, 26 June 2025
Exceptional
Liked: Amazing staff on arrival. Brilliant room. Just awesome!
Hannah Thu, 26 June 2025
Exceptional
Marcus Thu, 26 June 2025
Superb
Liked: The comfort of the room; the staff were excellent and the location of the hotel was great.
Disliked: The cost
Joel Thu, 26 June 2025
The Midland was disappointing. Stay...
Liked: Great location, looks really good from outside. Great lobby and bar facilities.
Disliked: This is supposed to be a 4 star hotel. Our first room, the air con did not work. We were moved to another room. The fridge door was broken, the USB ports did not work.The hotel has a spa that you need to book but provides no slippers or robes for this facility. The staff were somewhat abrupt when I enquired about robes. Breakfast was a buffet, self service. Poor.
Numan Thu, 26 June 2025
Amazing staff was amazing and...
Liked: It was my wedding night and the property last min decorated the room and everything ready.Thanks
Seema Thu, 26 June 2025
Terrible nights sleet but good...
Liked: The guest relations managers was very good at solving the issues I had on the night. Breakfast service was very good and good quality
Disliked: The first room I was given had not even been cleaned, the next 2 rooms, the air con wasn't working and rooms were 30 degrees hot. Then on the 4th move the room was great, the air con worked, but I was kept awake until 1am because the trams then again woken up at 5.30am. I just did not sleep. I checked in at 5pm and didnt get into a room until 6.40pm
Nigel Thu, 26 June 2025
Very good