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AustraliaThe Metrotel Guest Reviews
Overall Average Score:
Wonderful (4.5 out of 5)
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| 0.3 miles from New Plymouth centre |
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Stephanie Tue, 16 April 2024
Very good
Michael Mon, 15 April 2024
Very good
Liked: Location
Disliked: It's noisy. Especially rooms close to the stairs. It's concrete so lots of echos. Guests came back late at night and the sounds reverberates. I suggest some sound deadening!
Chantelle Sun, 14 April 2024
Exceptional
Shaun Fri, 12 April 2024
Exceptional
Mike Fri, 12 April 2024
Very good
Disliked: The lift wasn't working.
Louise Fri, 12 April 2024
Exceptional
Andy Thu, 11 April 2024
Excellent choice
Liked: We had a balcony room on level 3 which faced the street. It’s a contemporary hotel , spacious room, excellent bathroom & kitchenette. Everything worked and finishes were immaculate.Friendly staff.The lift was being serviced, so had to carry luggage upstairs. However they did offer to do this for us.Dined for dinner at Ninja Sushi sake bar & at Fredrics (pub) Restaurant . Great breakfast at Monica’s Eatery. All easy walking from the hotel.
Disliked: There are a block of rooms facing the carpark courtyard. Their outlook would be a bit bland for my taste.
Lynne Thu, 11 April 2024
Superb
Liked: Location was great handy to town, the foreshore all walkable.
Andreanna Thu, 11 April 2024
Amazing staff and place to...
Liked: Staff always lovely as usual, place is clean and everyone really goes the extra mile to accomodate you
Disliked: Lift was out of order lol
Naomi Wed, 10 April 2024
Perfect place to stay in...
Liked: The location is perfect. Walking distance to shopping center, restaurants, bars and cafes.The room was clean, and even the next day, when we went out for breakfast and returned, the cleaning fairies had been and gone, the bed was made, bathroom cleaned, fresh towels and although this is standard at motels, all the stuff we had left on the bed (not expecting the cleaners to have visited while we were gone so early) was just where we left them.
Disliked: To be honest, there was nothing I didn't like, but since you asked, I was a little disappointed that our room appears to be the only room in the complex without a balcony, although this is possibly price reflective, so anyway, we will definitely stay again when next visiting New Plymouth.
