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The Metcalfe Hotel

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The Metcalfe Hotel, 123 Metcalfe Street, Ottawa, ON -(888) 323-5826
Area: Ottawa
(Map)
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (816 Ratings)
1.7 miles LeBreton Flats Park
v7 mins driving
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Hotel Description
Located in downtown Ottawa, within 5 minutes' walk of Parliament Hill. Each guest room includes a flat-screen TV with cable channels and pay-per-view movies. Free WiFi is provided. This hotel includes a 24-hour fitness center and a business center. The Ottawa Convention Center is 0.6 mi from The Metcalfe by Gray Collection. The popular Byward Market neighborhood is 1.2 mi away. We offer Chromecast streaming services, but not pay per view movies

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Trouser press
` Heating
` Fax/photocopying
` Shared lounge/TV area
` 24-hour security
` Accessible parking
` Concierge services
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Wine/champagne
` Pet basket
` Pet bowls
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Food delivery
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available
` Parking available (charges may apply)
` Indoor parking (charges may apply)
` Valet parking (charges may apply)
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The Metcalfe Hotel Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

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3.5

Good - 3.5 out of 5

Anonymous Sun, 27 July 2025

Spacious and fancy room, great...

Liked: New

4.5

Wonderful - 4.5 out of 5

John Sat, 26 July 2025

Superb

4.5

Wonderful - 4.5 out of 5

Sarah Fri, 25 July 2025

Lovely hotel, needs new catering...

Liked: Bedroom lovely and ambience great
Disliked: Had a terrible experience in Cocette, we should have eaten out. They gave us a free desert but we couldn’t eat it as it was burnt! They took a little off the bill but it was such a shame as the hotel so lovely. We should have eaten out.

4

Very Good - 4.0 out of 5

Camilla Thu, 24 July 2025

Very good

5

Exceptional - 5.0 out of 5

Afanasenko Wed, 23 July 2025

Perfect stay in downtown Ottawa

Liked: Nice scent as soon as you enter the building, stylish interior, super clean room, professional stuff, who handles guests’ inquiries quickly.

5

Exceptional - 5.0 out of 5

Diane Tue, 22 July 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Stuart Mon, 21 July 2025

Excellent and comfortable stay

Liked: Great location for exploring the city
Disliked: Restaurant could be open a bit later

4.5

Wonderful - 4.5 out of 5

Alison Sun, 20 July 2025

Fun, comfortable, safe and didn’t...

Liked: Staff were super friendly, the decor was great. The restaurant was very good too. The location was really good, easy to walk to all the important tourist places easily.
Disliked: The room was a little dark as the heavy curtains covered half the windows when opened, but that’s just picky.

5

Exceptional - 5.0 out of 5

Hailee Sun, 20 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Christian Thu, 17 July 2025

Lovely hotel. Missing pool.

Liked: Location was great and rooms were clean and modern. Reception staff were very helpful.
Disliked: The pool has gone! Replaced by a concrete box with some table tennis tables at one end. Mini golf and basketball were very basic.

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The Metcalfe Hotel 123 Metcalfe Street, Ottawa, ON
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