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The Metcalfe Hotel

eeee - (888) 323-5826
The Metcalfe Hotel, 123 Metcalfe Street, Ottawa, ON -(888) 323-5826
Area: Ottawa
(Map)
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (801 Ratings)
1.7 miles LeBreton Flats Park
v7 mins driving
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Hotel Description
Located in downtown Ottawa, within 5 minutes' walk of Parliament Hill. Each guest room includes a flat-screen TV with cable channels and pay-per-view movies. Free WiFi is provided. This hotel includes a 24-hour fitness center and a business center. The Ottawa Convention Center is 0.6 mi from The Metcalfe by Gray Collection. The popular Byward Market neighborhood is 1.2 mi away. We offer Chromecast streaming services, but not pay per view movies

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Trouser press
` Heating
` Fax/photocopying
` Shared lounge/TV area
` 24-hour security
` Accessible parking
` Concierge services
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Wine/champagne
` Pet basket
` Pet bowls
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Food delivery
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Allergy-free rooms available
` Room service available
` Pets allowed (charges may apply)
` Takeout dining services available
` Parking available (charges may apply)
` Indoor parking (charges may apply)
` Valet parking (charges may apply)
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The Metcalfe Hotel Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

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5

Exceptional - 5.0 out of 5

Simon Sat, 12 July 2025

Exceptional

Liked: The staff were amazing. Hotel was great.

5

Exceptional - 5.0 out of 5

Chelsea Sat, 12 July 2025

Exceptional

Liked: We always really enjoy our time at the Metcalfe. We stay annually for our anniversary and look forward to our stay. The small details, (the smell when you walk in the lobby, comfortable bedding, amenities in the room) are factors that contribute to our experience. But more importantly, the exceptional customer service is huge contributor to our reason to come back time and time again. Thank you!

5

Exceptional - 5.0 out of 5

Gardiman Fri, 11 July 2025

Would recommend to anyone

Liked: Customer services was outstanding! Property very clean and location was amazing!
Disliked: Not applicable

5

Exceptional - 5.0 out of 5

Susan Fri, 11 July 2025

Lovely hotel with superb staff

Liked: Nice ambiance & clean roomsStaff amazing - extremely helpful. Thoroughly recommend
Disliked: Nothing

4

Very Good - 4.0 out of 5

Azza Wed, 9 July 2025

Very good

4.5

Wonderful - 4.5 out of 5

Sebastian Sat, 5 July 2025

Superb

Disliked: curtains didnt completely block light from outside

5

Exceptional - 5.0 out of 5

John Thu, 3 July 2025

This is now my go-to...

Liked: Quiet hotel. Stylish. Friendly staff.
Disliked: No complaints

4

Very Good - 4.0 out of 5

Dafne Thu, 3 July 2025

Very good

4

Very Good - 4.0 out of 5

Diane Wed, 2 July 2025

Very good

Liked: Very comfortable. Easy check in. Polite, friendly staff.
Disliked: I was charged for meals and also drinks in minibar I didn't have!

5

Exceptional - 5.0 out of 5

Maxine Tue, 24 June 2025

place to stay when visiting...

Liked: clean comfortable and stylish hotel with late checkout

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The Metcalfe Hotel 123 Metcalfe Street, Ottawa, ON
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