Name: The Met Hotel
Address: 411 Columbia Street, New Westminster, BC
Telephone: (888) 608-6346

Best value in Van, for...

Liked: This was a clean, quiet hotel in the heart of new west. The staff were initially a bit rude when I failed to produce a second piece of id, as I thought my credit card and the reservation would be enough. Felt a bit strange to have the front desk agent act hostile to a guest, because they didn't have a second piece of photo id (my car had been towed with my bc id in it, and my temporary drivers license was apparently not real id). Super silly, this is not a border crossing! if I show you my facebook, instagram etc that clearly has pictures of me with a government name in addition to the booking, credit card I booked with, and non-photo government id WITH ALL OF THE PREVIOUS INFORMATION then a lack of common sense is the problem. hotel policy shouldn't cross the lines of common sense. However, When I came back with a second piece of photo id.. they were able to let me into my room. The manager was excellent! Extremely professional, conversational and didn't mind dealing with inquiries I had. This was after a very long day, where I ended up being forced to stay in vancouver last minute. The kindness was appreciated! The other Front desk agent Genesis was very kind and helpful in directing me to good restaurants in the area. This is by far the best value hotel in vancouver.. just make sure you don't have your car towed before you stay here, and leave your one piece of id in the car! that mistake cost me another 100 dollars in cabs, which I paid gladly since the first front desk agent was gonna refuse my reservation if I didn't go to the towing company and get my id two hours after being towed and before my car was ready to pickup!
Disliked: The initial front desk agent was very defensive and had an issue with me waiting in the lobby while I searched my phone for a piece of photo id that I had copied. She sort of treated me like a homeless person walking in off the street. This is probably a notion that is common place to a hotel located downtown, but I had a booking confirmation and non-photo ids, also the credit card I booked with.

The hotel staff was very...

Liked: The Met is in a perfect location. Very close to the Sky Train station, several restaurants, and the beautiful pier. I will definitely be returning for another visit!
Disliked: I have no negatives to speak of. My experience was great during my stay and it was amazing to wake up each morning with the beautiful view of the river. Thank you for having an excellent hotel with affordable prices, I shall be back.