Name: The Merchant's House BW Signature Collection
Address: 29 Milford Street Salisbury, Salisbury
Telephone: 0745 127 3975
Rating: 4.25

Comfortable stay close to town...

Liked: A very well located hotel, just a short 5 minute walk to the town centre. Has a bar and restaurant on-site. Very nice breakfast. Was offered and received an upgrade after going through an on-line bidding process.
Disliked: Getting to our room involved lugging bags up and down many stairs and it was a bit of a rabbit warren.

Cozy place

Liked: Clean room, confortable bed, friendly staffUnfortunately I didn't have much time to visit the town, but it looks very charming and I would definitely like to visit the area and stay at this hotel.
Disliked: None

Exceptional

Liked: very clean, quiet and a restful bed.very kind and friendly staff.
Disliked: nothing to say, all good.

Descent and comfortable but pricy...

Liked: Clean facilities and friendly staff. The bedroom had very good air conditioning which made for comfortable nights sleep. Beds were great as was the shower.
Disliked: Find breakfast to be very overpriced for what your getting

Very good

Passable

Liked: The air con worked
Disliked: It was impossible to use the shower. Impossible to get the temperature anything other than boiling or cold and it couldn’t be angled at all so blew water above my head

Noise!

Liked: The room was comfortable & breakfast was great with good service.
Disliked: We weren't aware of a 'rave' style night club across the road from the hotel & directly opposite our room. I was with my 90 year old Mum who had recently had a stroke & it ruined the stay as the noise didn't stop until 4am!!!

The central position of this...

Liked: Well positioned and central with a bar that’s also a sitting area and breakfast room. Our en-suite bedroom was comfortable and had 2 chairs and importantly in recent heat, delightful air conditioning. Free parking was available at the back of the hotel. This worked out well for us, staying midweek but not many spaces. There is also on road parking at the front of the hotel with payment during the day. Breakfast was good with a nice range of buffet options and eggs cooked to order. The staff were helpful and charming which enhanced the stay.
Disliked: Our bedroom door had to be noisily slammed to shut it. The new shower was hard to operate and instructions need to be visible in the bathroom. The view from our bedroom was of a block wall - maybe have a few plants there? Minimal cupboard space so kept our clothes in the cases. The bar would benefit from air conditioning.

Cool and Comfortable room

Liked: Easy to find, fabulous location and we parked outside. Loved the heavy duty air con in our room so I slept really well. Breakfast was nice but the squeaky toaster drove me out the door.Check-in/night staff was lovely and helpful but morning receptionist was offhand and rather rude. If they’re on the phone and they know it’s going to be a long call, at least make eye contact with guests.
Disliked: Squeaky toaster. Rude receptionist.