The Merchant Hotel Guest Reviews
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Write a review
Jodi Fri, 19 July 2024
Romantic, very short stay
Liked: Breakfast was wonderful. Loved the service and the area. I saw people bring some of the breakfast home with them which I think is a great touch
Disliked: The cocktail bar(where the breakfast was the next morning was staid. We went out instead. I didn't get a chance to look at the downstairs area which may have been better.
Louise Wed, 17 July 2024
Superb
Francesca Mon, 15 July 2024
Lovely hotel but not 5...
Liked: The hotel itself it to a high standard visually
Disliked: Requested repeatedly to be able to check in 15 minutes before check in time due to dinner reservations for a birthday. Despite requesting this several times it was not possible, for a 5 star hotel it was poor service that house keeping timings are so close to check in time not allowing for any buffer. Was offered gymnasium facilities to change in, however not the spa facilities. As a result was late to a surprise birthday dinner. Also at 3pm check in only 1 person was on reception, despite us arriving first others were directed to check in before us. Poor service
Caitlin Sat, 13 July 2024
Just amazing!
Liked: It was close to all activities, we got a free upgrade and complimentary breakfast, everyone was so kind and helpful, and the doorman was very kind, helpful with recommendations and any questions we had.
Ronan Sat, 13 July 2024
Exceptional
Dympna Mon, 8 July 2024
Exceptional
Rhonda Sat, 6 July 2024
Exceptional
Lisa Sat, 6 July 2024
Spectacular Stay with a Great...
Liked: The staff was superior at this hotel. The cocktail bar cocktails were truly handcrafted right down to the ice. The service was impeccable. The spa was also very nice as well as the wet spa within it. The regular hot tub on the roof was not very hot and the guy was a little tight. But overall they maximized the space well. The hot tub on the roof had a lovely view of the city and champagne and other drinks were available as well.
Disliked: Lighting was a little dark and no outlets in the bathroom made drying your hair a little challenging. However I am in another hotel in Ireland now with the same experience so it may be an Ireland code type thing.
Tom Wed, 3 July 2024
Excellent stay
Liked: Lovely hotel in a great spot
Disliked: Nothing
Mrr Sat, 29 June 2024
Exceptional
Liked: Didn’t have
Disliked: All good