The Merchant Hotel Guest Reviews
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|0.4 miles from Belfast centre|
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Tanya Thu, 9 September 2021
Liked: Fantastic hotel. Location was lovely but lacking in a few nice restaurants near by.Beds were very comfie but would have preferred King size. Breakfast was fantastic
Yvonne Thu, 9 September 2021
Siobhan Wed, 8 September 2021
Too short lol
Liked: Totally loved atmosphere and staff fab
Judith Wed, 8 September 2021
Shaun Tue, 7 September 2021
Liked: The hotel was great. Friendly staff made a very comfortable stay
Carmel Sun, 5 September 2021
Liked: Some staff are great, and the location. The decor in teh central area is nice. Nice views from the roof.
Disliked: While some staff are great, some are completely inflexible. We wanted to eat the restaurant food on the other side of the barrier within the same restaurant area as we are a high COVID risk but the male restaurant manger flatly refused out request in a very condescending way. Very arrogant individual with no empathy. He wanted to seat us beside other people, within 50cm of them. In short, if you want the resistant food, eat where I put you, otherwise you can move 10cm (yes, the other side of a perspex screen) and have the bar food. Its over priced and over rated.
Danielle Mon, 30 August 2021
John Fri, 27 August 2021
Liked: Staff excellent as was the food.
Disliked: Difficult to make a coffee as no plugs near kettle. Toilet seat wouldn't stay up.
Hannah Thu, 26 August 2021
I always stop at 5*...
Liked: Made my birthday so lovely ??Staff could not do enough for youExcellent staffAmazing food Hot tub was clean with amazing views
Disliked: There is nothing I did not like
Tiarna Thu, 26 August 2021
Liked: Very comfortable beds, fantastic location, fabulous staff in the cocktail bar and very accommodating. Beautiful decor.