The Mayo Hotel And Residences Guest Reviews
Write a review
0.7 miles from Tulsa centre |
Write a review
Marcus, Centerton, visiting Brady Theater Sat, 19 November 2016
Disliked: None.
Jill H, Grove, OK Thu, 14 April 2016
Easy walk to Brady Theatre. Very spacious and clean room with extremely comfortable bed.
Lucy Thu, 11 April 2024
Upscale, great location, spacious, historic
Liked: Location, upscale finishes, historic building, roof top bar!
Disliked: Price was a little high for one night.
Justin Sat, 6 April 2024
Good
Corrie Wed, 3 April 2024
Excellent Staff & Historic Property...
Liked: Great customer service. I arrived late and the kitchen accommodated my request for food and I was upgraded to a suite.
Disliked: wished I could have stayed longer.
Ken Wed, 3 April 2024
Get you a Mayo Suite....
Liked: Classic and historic. The Mayo is a fantastic place to stay when exploring the richness of Tulsa scene
Disliked: Big rooms, excellent location especiallyif attending an event at the BOK
Stephanie Mon, 1 April 2024
Exceptional
Liked: The Mayo is absolutely gorgeous! The rooms are beautifully decorated and comfortable. I had the best sleep! The staff is amazing, the views, location, amenities. Everything is perfect.
Disliked: I’m have absolutely nothing negative to say about The Mayo.
John Tue, 26 March 2024
Exceptional
Sanjay Sun, 24 March 2024
Historic hotel has lots of...
Liked: Historic hotel vibes. Room we booked was a mini apartment which was great. It was spacious, well appointed and comfortable. Special shoutout to Geneva at the front desk. Lovely attitude, winning smile and clearly focused on making sure customer experience was as good as possible.
Disliked: Located near bus stop downtown and a lot of homeless or vagrant people on the streets late at night making noise. Would be good if the hotel had a full service restaurant on site. The attached cafe was good but a bit lacking. No alternative to valet parking. The attendants were very good and thankfully it wasn’t busy during our stay. But it would be good to offer self-parking options.
Adrien Sun, 24 March 2024
Beautiful hotel with very friendly...
Liked: It was gorgeous and very convenient to several restaurants in that area! Would definitely stay again.
Disliked: Nothing
David Sat, 23 March 2024
Nice historically significant hotel, but...
Liked: Bed was very good, room was a good size.
Disliked: Our first impression with the Mayo was good, however we encountered an issue in the room with the sink not draining when we were finally going to retire. A call was made to the front desk who dispatched someone from the maintenance department. The gentleman attempted to use a plunger (no telling what toilette that had just plunged) with no luck. Leaving the plunger on the carpet, he next went to get a drain snake to no avail. Next he returned with a pipe wrench and bucket to disconnect the pea trap which also did not remedy the problem. Mind you, we were in bed while this was going on, and the sink is located in the same room. When the maintenance guy was out of options, he left. I called down to tell them we needed to be moved to another room as the sink was inoperable. We were sent up a room key to another room 6 floors below, we had to change into our street clothes, repack, move to room 211 from 813 and start the process over again. In the morning, the front desk manager was aware of the problem we had, and told us the maintenance dept. had to use a much more aggressive snake to find the pipe clog. You would think that the house cleaning department would have noticed the drain problem before we arrived that evening. We were told to contact a person in accounting who had been sent a directive to adjust our hotel stay along with $30 parking fee. I sent an email to the lady as directed if I had not heard from her within 24 hours, it’s going on day three with no response and their accounting department answering service said that the system was full and could not leave a message. I called the hotel, the front desk told me to call the General Manager, which I did and left him a message. He never returned my call. This place might look great but the promises made to me were not kept. Additionally, they advertise the rooftop restaurant and balcony, one of the main reason why I selected this place, but it was closed, totally disappointed.
Joao Sat, 23 March 2024
A hotel that is not...
Disliked: Beautiful lobby but that’s about it. Our room had a kitchenette, very little furniture with massive empty spaces. Bathroom is very simple and hotel needs a revamp for the price it charges. It doesn’t offer breakfast and WiFi didn’t work at all!