The Mayflower Hotel Autograph Collection by Marriott

Enjoyed our stay. Close to metro. Will stay again.

Liked: Convenient location.
Disliked: Would've liked a coffee maker in the room.

Very good

FILTHY

Liked: Nothing!
Disliked: DIRTY, DIRTY, DIRTY!! Did I say DIRTY? I mean completely filthy. This stay was absolutely terrible.The hotel reeked of an old, musty smell from the moment we walked in—completely uninviting. The elevators were in awful condition, and our first room had stains on the floor that looked like feces. The shower was clogged with HAIR, the shower liner was disgusting, and the TV didn’t even work.We requested to switch rooms, hoping for a better experience, but the second room wasn’t any better. The sheets, comforter, and duvet were visibly dirty. The shower again had old hair in it, and the entire room had a horrible odor.To make things worse, there were dirty towels littering the hallway, and we nearly tripped over a glass with old change and flutes left just sitting outside a room.I’m not someone who normally complains, but when you spend nearly $600, you expect a clean and comfortable stay. I’ve attached photos for proof.Save yourself the disappointment—DO NOT stay here!I could add way more pictures but I’ve reached the max!!

Very good

Liked: The staff were very pleasant
Disliked: I stayed about 10 yrs ago. It was much better then. I found the hotel not as clean when you entered the building. For the amount spent, there were no slippers or robe. Room service was a bag of your food that you ordered. The food was not hot at all. When you go on vacation, you want to feel like a vip. I'm disappointed

An amazing stay in a...

Liked: Location was amazing. Hotel was modern and well maintained. Staff were amazing.

Superb

Amazing. Love it.

Liked: The whole experience was amazing. The hotel is fabulous, but the staff even more so.
Disliked: Concierge recommended a taxi outside the hotel, but clearly Uber are cleaner and less expensive.

I would gladly return for...

Liked: During my business visit, I stayed at a wonderful 5-star hotel that exceeded my expectations. The location was perfect, offering easy access to all major business centers and attractions. The breakfast was delicious, with a wide variety of fresh and high-quality options. The staff were extremely helpful and professional, always ready to assist with any request. The room was spotless, very comfortable, and provided a relaxing atmosphere after a busy day.
Disliked: Comfortable room

Very good

Exceptional