The Marsden Hotel

Bad

Disliked: Hotel has been closed for the last 4 months.No information on this from booking.com.Had to sort another hotel.

THIS HOTEL IS CLOSED

Liked: BE CAREFUL! THIS HOTEL IS CLOSED

The hotel had closed down....

Liked: The hotel had closed down 9 months agoWe arrived to no accommodation. It’s been shut for months. Spoilt our weekend as we arrived not knowing this. Booking .com should know this info
Disliked: It was shut down. No one let us know. We arrived and had no where to stay

Nothing as when we turned...

Liked: Nothing as when we turned up it had closed down 3 months prior(why booking.com not monitoring these situations)
Disliked: Nothing as when we turned up it had closed down 3 months prior(why booking.com not monitoring these situations)

Marsden hotel closed.

Liked: I booked this hotel last year only to find out when I arrived for check in that the hotel had closed in March, I received no notification at any time to advise me of this. I was very very fortunate to find a room for myself at a greater expense than originally.
Disliked: See above.

The hotel is closed

Liked: The hotel is closed
Disliked: The hotel is closed

Bad

Liked: Nothing it was closed down 3 months ago and booking.com are still takeing bookings

Bad

Liked: The hotel was closed and we had not been informed by booking.com . Very dissatisfied . We booked into the hotel next door which was excellent

Shocking

Liked: Nothing
Disliked: On arrival at the hotel, a neighbouring hotel manager approached us to say the hotel is closed and has been for many weeks, it was all locked up, the owners were nowhere to be seen leaving our family with no accommodation, we had no messages or emails to tell us this…