Was mostly stressful

Liked: Location was convenient
Disliked: Had to change room because the shower faucet water was scorching and wouldn't cool down. The second room had a leak in the ceiling and took a full day to cool down with AC. I also drove in and people at the front desk weren't helpful at directing me to an overnight garage.

Terrible, overpriced and underdelivered.

Liked: Room was clean.
Disliked: My reservation was not to be found despite providing a confirmation number and receiving numerous emails. I was triple charged. I am on 4 phone calls and 3 emails on trying to get the charges reversed. The bed was terrible.

Meh.

Liked: DecorComfortable bed
Disliked: Room was not ready and we had to wait for more than an hour. Front desk person was not super friendlyNo waters were provided Windows were disgustingly dirty. Looked like leopard print from all the dirt.Tons of hidden fees that were not included in my Booking.com registration

Exceptional

Very good

Exceptional

Won't ever stay here again.

Liked: Unfortunately, nothing.
Disliked: Got in late on the red eye and couldn't take a shower because I had no hot water. Loud sound coming from the wall so it was definitely a plumbing issue. Because of this, I got a discount on the rate but unfortunately will never stay here in the future.

Overall a great stay at...

Liked: The location was great. Very close to many amenities and close to the Cable Cars and Bart System as well. The hotel is very charming and quaint. I loved the large open sitting areas in the lobby and the library the and coffee bar each morning. The decor is very nice and has a sort a European feel to it. The room was clean and the bed was extremely comfortable.
Disliked: Our TV was not working and it took two and a half days to remedy the situation. After asking the front desk to please look at it first thing in the morning, and returning at 10:30 pm the same day only to discover that it had not been fixed. They sent someone up to look at the tv at 10:30 pm then they left. We got a call at 11:00 pm asking if we wanted to change rooms. No thank you, not at 11:00 pm and when we only had one more night there. Not a major thing but definitely a small inconvenience. Also while the staff at the main check in are very pleasant, they were unable to assist us with many tourist questions and plans. Some information for visitors would be a welcome addition to a guests experience at the Marker.

Excellent stay in SFO.

Liked: The location is great - close to the cable car/transit as well as plenty of site seeing. The staff are friendly and so helpful when you need something. There rooms are comfy. And there?s a parking garage just around the corner.
Disliked: It?s a little spendy given the lack of extras (restaurant/bar, room service, parking) but the amazing staff and location help balance it out.