The Mark Spencer Hotel

Very good

Superb

Liked: Hotel was beautiful, staff was very friendly and helpful, rooms were clean and comfortable.
Disliked: Parking was a nightmare and extra cost

Exceptional

Liked: Incredible, location, staff, rooms immaculate
Disliked: Nothing!

High number of homeless

Liked: The hotel and staff were both excellent.
Disliked: The hotel is situated in a truly awful area. Portland was a terrible experience. The percentage of homeless in the surrounding area exceeded 50%of the people walking about.We did not feel at ease or safe walking around the local area.

Friends staff great location

Liked: Staff and location
Disliked: Housekeeping cleaning adjacent rooms early in the morning made it hard to sleep in a bit

Exceptional

We will definitely stay again!

Liked: Location, location, location! We are seniors with some walking limitations, yet we were able to walk comfortably to The Pearl District, restaurants, a good grocery store and the MAX Station for entertainment.
Disliked: We have stayed here before and very pleased. The room we stayed in this time surpassed the previous with one major flaw..it only had one night stand. I typically would not have tolerated this but it was my husband’s birthday and I didn’t want to ‘make a fuss’. You need to move the bed over and replace the one large night stand with 2 smaller ones and 2 small reading lamps IMHO.

Good rooms and comfortable. Staff...

Liked: Comfortable rooms and bed. We stayed in the corner king and enjoyed the extra room being.
Disliked: Check-in was clunky with us being given the wrong room type. On having to speak again to reception, he was very dismissive and unapologetic. Needs more customer service training.

Nice corner room with a...

Liked: Location, room size, clean
Disliked: Elevator (there are 2 old elevators, one not working…), it has no business room, decoration including furniture and lamps. Housekeeping did not took trash away when clean the room