Marine Troon

Pleasant

Liked: Location/initial viewing of downstairs recetion and both dining areas beautiful and set the tone for our expectations. Vew from room was spectacular. The spa changingrooms were well laid out and well kept.
Disliked: Ridiculously overpriced/constant service charge with every drink we ordered at one point we ordered a sof drink and we got a service charge our bill ended up the same price as our actual room charge!! The room initially looked great, but then we discovered mold on the shower door and panels. Was so looking forward to the spa....changing rooms didn't disappoint, but the pool/jacoozy had broken/cracked drainage panels, and the steam room had cracked tiles. As for the morning breakfast, don't go for a scottish..Wet limp tatty scone/sausage... expecting a true scottish square... no, there are links that were baige in colour and tasteless. Very disappointed, considering their evening meals and lunches are outstanding.

Exceptional

Superb

Liked: Good facilities, clean, well maintained rooms.
Disliked: Disappointed at view from room window. Could only see adjacent ventilation ducts, roofs and brick walls. Hotel was only a third full so it wouldn't have been difficult to have offered us a room with a better view.

Great one night stay and...

Liked: Warm welcome and great location Treated well and equally - felt like the staff noticed a lone female amongst the American golfers
Disliked: Pool tiles were very slippery - but understand there is a revamp coming soon as the pool liner is also wrinkled, hot tub surround plastic drain strips broken & tile missing in steam room

Ruined through a member of...

Liked: All the staff except one made a serious accusations in which was a police matter tbh I would like to go back however for what I paid and tipoed well my daughter and myself did not enjoy the full experience through this there was no good will gesture I spent an absolute fortune there
Disliked: SA

Exceptional

Made to feel welcome &...

Liked: Food excellent. Staff pleasant.
Disliked: Room very hot. No air conditioning.

Very good

Liked: Great staffSo helpfulAs we are over 76
Disliked: Not enough room for unpackingSmall wardrobes No chest of drawers

Excellent location, excellent bar and...

Liked: Excellent location. The hotel and service is not what I would consider 5 star.
Disliked: Poor room decor , very small bathrooms, no mirrors for make up / hairdryer.