The Mansion House Hotel

Very welcoming and warm reception

Liked: Just lovely friendly lovely owners and it was dog friendly
Disliked: Great location and dog friendly

Its our go-to place to...

Liked: We stayed in a 2-bed self-catering flat. Lots of character. Off-street parking. Comfy beds. Richard and Sam are great hosts.

Exceptional

Comfortable and local to the...

Liked: Location, friendly approachable staff.
Disliked: Not applicable

Exceptional

Liked: We were made to feel welcome right from the off.Our room was beautiful, the whole building has a fantastic character with nooks and crannies and interesting decor - you can feel the love that has been ploughed into the place.The breakfast was impeccable, choice of cereals, pastries etc and a spot on full English.

Great place in the centre...

Liked: The building is amazing, a lot of history to it. The hosts are friendly and helpful.
Disliked: As an older person there stairs are quite steep. Also, I asked for a vegetarian breakfast but got given a meat one. Also, there was just no time to get cereal etc before the hot meal was in front of us. Breakfast felt very rushed.

Very uncomfortable

Liked: It was in the Centre of town
Disliked: On the website it looked very different to what I get. The host said that I am solo so having smaller room. The only window was in the bathroom. I mentioned that I am claustrophobic and it was ignored. When I was having the shower the handle was placed in an angle so the water was going nearly on the window. I could wash my hair only with one hand holding the shower head in the other hand. There was the rubbish bin next to my head when I was in bed. There was job to find the socket for phone charger. I found an extension lead with sockets by moving out the table . There was a table lamp so I guess there should be a socket. The small table and the chair were placed in narrow space near the wall and my head touched the ceiling that was in an angle as it usually is in the top rooms. The Telly was on the angle too. I decided not to have the breakfast to have more disappointment.

Comfy pleasant stay, would stay...

Liked: Perfect location for us. The couple who run it are so friendly and helpful. Honestly such lovely people and accommodating. The room was lovely and the comfiest bed we have slept in.

Exceptional