Lovely hotel, very friendly staff,...

Liked: I had a lovely room with bottled water, I had an evening meal at the hotel (2 nights) and it was very nice. All Covid precautions were in place and the staff adhered to them Would love to stay here during my regular trips to Elgin but unfortunately they are a very busy hotel.
Disliked: I did get lost a wee bit trying to find the reception.

Superb hotel

Liked: We were upgraded to an apartment which, and this was a first for us, had a grand piano in it! Excellent dinner and super service from all the staff.
Disliked: Only the noise of traffic from early morning.

Very good

Liked: Staff very helpful

Exceptional

OK stay but could have...

Liked: Room clean and comfortable, although a lot of unnecessary items that present a covid risk in room. Lady receptionist very pleasant and welcoming. Despite some.minor criticism I wouldn't hesitate to return.
Disliked: Hotel itself was very good although service for dinner was not great. Waited 45 minutes for my main course (no starter ordered) and what arrived was no better than OK. Dessert arrived within 5 minutes of ordering and was better. At breakfast the plate was so hot it continued to cook the food until it became overcooked. One waitress serving at breakfast who was under a degree of pressure.

Exceptional

Elgin calling

Liked: A great location, unfortunately weather was a bit inclement, small double room their standard double and lovely bathroom , it was spotless. A little pricey but you get what you pay for, and the staff attention to detail was worth the price. Food great, dinner was amazing, proper steak pie on a cold winter night 1st class.
Disliked: The weather

Exceptional

The people make this place...

Liked: Breakfast consistently excellent. Good Attention to COVID security.