The Malvern

Won’t bother returning

Liked: It was clean and bed was comfortable. Staff were friendly.
Disliked: Pool was not suitable for swimming. It was far too warm and much more for sitting round and chatting than exercise.We booked breakfast for 7am. It was not fully ready and milk and other essentials did not appear for some time. The orange juice was warm.The bed was king size but similar hotels we’ve recently stayed in (in same price bracket) had much bigger rooms with super king beds.The view from our window was of solar panels.The booking in process was slow with far too many questions. Other hotels do not need all this information so not sure why you do.

Superb

great fun, i will be...

Liked: the Staff are the best around, Billy on reception stood out the most welcoming you with a big smile and plenty of useful information about the facilities, nothing was to much trouble.
Disliked: bacon wasnt cooked at breakfast it looked raw, everything else was great.

Exceptional

Liked: We have been many times enjoy the outside facilities

Luxurious stay in beautiful Malvern.

Liked: A lovely place to stay with excellent spa facilities. Reception staff very responsive. Fantastic breakfast menu choices and well equipped room with comfortable bed.
Disliked: Only two minor points1. Air-conditioning in 112 displayed 19 degree temperature but was not outputting anything like 19 degrees. However when reported staff provided an excellent cooling fan.2. Breakfast waiters were not very attentive. They gave a menu but were slow in taking orders and trying to get their attention was difficult. The tables either side of me commented on this too.That said the food was delicious.

Will not return

Liked: The staff were good
Disliked: Dreadful location

Superb

Superb

Amazing stay. Would visit again

Liked: Clean room and communal areas. Loved the pool and the pod. The Spa was very clean.
Disliked: Some parts looked a bit old.