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The Malvern

eeee - 0800 031 8416
The Malvern, Grovewood Road, Great Malvern -0800 031 8416
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4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (781 Ratings)
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
The Malvern is a AA rated 4-star hotel that offers spa and wellness facilities an extensive range of relaxing and holistic spa treatments and a brasserie and restaurant. Designed with adults in mind as a place of well-being and relaxation The Malvern features polished Jerusalem marble floors and state-of-the-art spa and fitness facilities. A range of ELEMIS and Biotec treatments holistic therapies and locally sourced organic food are offered. Facilities include the hydrotherapy pool a “Sauna of the Senses” “Herb Sauna” and “Crystal Steam Room”. An exercise studio complemented by an outdoor terrace. Just 45 minutes from Birmingham you can easily replace stressful city life with lush green countryside open space and a breath of fresh air.

Check-in time: 15:00   Check-out time: 11:00
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1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Swimming Pool
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Heating
` Fax/photocopying
` Snack bar
` Adult only
` Wheelchair accessible
` On-site parking
` outdoor pool
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Emergency cord in bathroom
` Wine/champagne
` Outdoor furniture
` Outdoor fireplace
` Yoga classes
` Fitness classes
` Personal trainer
` Sun loungers or beach chairs
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Spa services
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Room service available

The Malvern Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Jon Mon, 5 May 2025

Pleasant

Liked: Great Spa with pretty good choice of treatment & places to relax. Most staff pretty helpful & comfortable rooms. Decent dinner with a good wine list & bar
Disliked: WiFi was intermittent - a real issue as 5G/4G signal was also weak. Most rooms overlooked a car park & some staff were rude.Good views at the back were spoilt by lack of usable outside space & breakfast was pretty basic. Pretty expensive given location & lack of some facilities

4.5

Wonderful - 4.5 out of 5

Richardson Sun, 4 May 2025

.

Liked: .
Disliked: .

2.5

Fair - 2.5 out of 5

Cunnell Sat, 3 May 2025

Passable

3.5

Good - 3.5 out of 5

J Thu, 1 May 2025

Good

5

Exceptional - 5.0 out of 5

David Thu, 1 May 2025

Exceptional

Liked: Lovely rooms staff polite helpful friendly spa beautiful

1.5

Poor - 1.5 out of 5

Edyta Mon, 28 April 2025

Poor

Liked: food
Disliked: Aldi and Priemier Inn view from restarurant and room, very dissapointing

5

Exceptional - 5.0 out of 5

Zara Fri, 25 April 2025

Fabulous

Liked: Absolutely amazing, staff were really friendly and accommodating, nothing too much trouble. The spa area is gorgeous. It was for a special occasion and they left a card and a treat in the bedroom. Cocktails were amazing too! Will be back, loved it.
Disliked: We loved it but Wi-Fi didn’t work in my room the signal was too weak I did call reception and someone came up but there was nothing they could do, hotel need to get wifi coverage extended. Breakfast ends at 9.30 Monday to Friday and you have to book the day before, we had to go at 9:15.Would be much more relaxing to go to breakfast at your leisure and it’s usually served until 10-10.30 in most hotels. Was great food though.

5

Exceptional - 5.0 out of 5

Desrene Tue, 22 April 2025

Exceptional

2.5

Fair - 2.5 out of 5

Sarah Sun, 20 April 2025

Over priced

Liked: Room was dated with lists of damage to the furniture way over prices at £260 for 1 night with breakfast £30 for a bottle of Prosecco way over priced Staff were very stuck up and unfriendly Would not book again
Disliked: The room was worn and dated shower area was not clean couldn’t get a sun longer round the spa

5

Exceptional - 5.0 out of 5

Jatinder Thu, 17 April 2025

Exceptional

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The Malvern Grovewood Road, Great Malvern