The Maids Head Hotel Guest Reviews
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Write a review
Chris K, Liverpool, visiting Norwich Arts Centre
We went to an event at the Norwich Arts Centre and I originally booked this hotel due to its proximity to the Arts Centre. What a stroke of luck - our room was overlooking the cathedral; nice and spacious; great bed! We went into the bar and grabbed a quick bite to eat - loved the bar and the food was great; all the staff were very helpful and friendly; can't recommend this hotel enough. Thank you for a great stay.
Liked: Fabulous room with a great view.
Aileen Wed, 2 July 2025
Very good
James Wed, 2 July 2025
Very good
Tim Wed, 2 July 2025
Exceptional
Tim Wed, 2 July 2025
Return to Maids Head Hotel
Liked: I really enjoyed my stay. I used to work at The Maids Head many many years ago. I was so pleased to see it is still a great hotel with wonderful staff with a good manager at the helm. Thank you for making my return to the oldest hotel in the UK, this time as a guest , a memorable and enjoyable one. Highlights were, drinks in The Maids Head Bar , the wonderful breakfasts in the courtyard, the warm welcoming friendly and most helpful receptionists All of the staff were professional and very responsive I was really impressed. You are all doing very well! Thank you. . Tim
Disliked: It was all marvelous ... no criticisms a wonderful hotel and team
Adrian Tue, 1 July 2025
Good
Julie Tue, 1 July 2025
Very historic but delightful and...
Liked: Lovely spacious cool rooms with air con, great bathroom with bath and shower. Excellent breakfast with lots of choices. Tasteful decor and lounge areas. Lift, location near Cathedral . The tour in the Bentley was a highlight, Colin was great.
Disliked: Can’t think of anything
Michele Tue, 1 July 2025
Exceptional
Liked: We loved all of it, no complaints at all
Disliked: We couldn't fit in a dessert after the mammoth main course!
Susanne Tue, 1 July 2025
Exceptional
Liked: If you have the chance to book the Regent Room it's a treat. Not large but divine and very private, filmic somehow ✨
Anonymous Tue, 1 July 2025
Beautiful hotel, great service and...
Liked: The Bentley drive round Norwich with Colin was excellent. The air conditioned room was bliss.
Disliked: Bathroom could have been cleaner. Waterfall shower head was dirty, bathmat was yellow stained and ripped. Was disappointed in the tasting menu. The chef was clearly busy and it was hot, and he forgot we were doing a taster menu and served a full course for the middle course. The waitress apologised as she realised what had happened but we couldn't eat any more after that. What we did have was lovely, it just wasn't the experience we had hoped for.
Lissa Tue, 1 July 2025
A fantastic hotel, would definitely...
Liked: The staff were exceptional, nothing was too much trouble.
Disliked: There wasn't anything I didn't like!