We went to an event at the Norwich Arts Centre and I originally booked this hotel due to its proximity to the Arts Centre. What a stroke of luck - our room was overlooking the cathedral; nice and spacious; great bed! We went into the bar and grabbed a quick bite to eat - loved the bar and the food was great; all the staff were very helpful and friendly; can't recommend this hotel enough. Thank you for a great stay.

Liked: Fabulous room with a great view.

Superb

Excellent stay

Liked: Excellent service during COVID restrictions. Very good room service dinner & breakfast. Very comfortable bed. Highly recommended

memorably great

Liked: Dinner was exceptional. Breakfast was not of the same quality the morning after.
Disliked: Weak coffee. Poor quality sausages.

I enjoyed it and will...

Liked: I enjoy a cooked breakfast when I stay in an hotel, so I was glad it was offered.
Disliked: The breakfast would have been much better with good coffee from a machine.

Superb

Liked: Friendly staff and a great room. Particularly pleasant in the odd circumstances we find ourselves. Nice breakfast delivered to my room.
Disliked: Wifi seemed to be rather intermittent.

Very good

Liked: History and location
Disliked: We didn?t receive bottled water on the first day, only on the second.The front of house staff were not very friendly, not much conversation, just there to do a job and seemed unfriendly. Unlike other trips booked through booking.com.The domestics were friendly on checking out and passing in the corridor.

Exceptional

Liked: Everything was great

Superb

Very good