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The Maids Head Hotel eeee - 0808 164 1025
The Maids Head Hotel, Tombland, Norwich -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2001 Ratings)
0.3 miles from NORWICH centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
This independent and well-appointed AA 4 star hotel is located in the Cathedral Quarter in Norwich and offers complimentary parking to all guests. The property includes an AA Rosette Restaurant complemented by a Casual Dining menu with free WiFi throughout. Set in a 13th-century building the rooms each feature a private modern bathroom. Rooms also have satellite TV tea and coffee facilities and a hairdryer. Some still retain charming period features. [email protected] serves simply prepared food in stylish surroundings. The restaurant serves 40 wines by the glass and the oak-paneled Maids Head Bar offers real ales and quality beers. Guests can also make use of the onsite beauty salon Best Beauty. The Maids Head Hotel is centrally located in the Tombland area of Norwich. The Norfolk Broads can be reached in 20 minutes' drive and the coast at Cromer is a 30-minute drive away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Packed lunches
` Cycling
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` 24-hour security
` Accessible parking
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Parking Available
` Board games/puzzles
` Electric vehicle charging station
` Wine/champagne
` Fruits
` Pet basket
` Pet bowls
` Outdoor furniture
` Bike tours
` Themed dinner nights
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Electronic room key
` Audible alarm
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)

The Maids Head Hotel Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

5

Exceptional - 5 out of 5

Chris K, Liverpool, visiting Norwich Arts Centre Mon, 8 May 2017

We went to an event at the Norwich Arts Centre and I originally booked this hotel due to its proximity to the Arts Centre. What a stroke of luck - our room was overlooking the cathedral; nice and spacious; great bed! We went into the bar and grabbed a quick bite to eat - loved the bar and the food was great; all the staff were very helpful and friendly; can't recommend this hotel enough. Thank you for a great stay.

Liked: Fabulous room with a great view.

4

Very Good - 4 out of 5

Tung Fri, 2 June 2023

Happy stay (except the noises)

Liked: Location very goodBreakfast excellent Room very good. But only there are noisy noises disturbing my sleep. This is not good.
Disliked: I didn’t like the noisy noises that disturbed my sleep

2.5

Fair - 2.5 out of 5

Oorvi Fri, 2 June 2023

Passable

Disliked: There was a beeping sound in the room the entire time. It was coming from a wall behind the bed. The Hotel sent Maintenance to check it but it could not be resolved. He said he asked and there were no other rooms available. Beeping sound was non stop the entire stay and made is difficult to sleep.

5

Exceptional - 5 out of 5

Laura Thu, 1 June 2023

Exceptional

4

Very Good - 4 out of 5

William Thu, 1 June 2023

Very good

1.5

Poor - 1.5 out of 5

Gill Thu, 1 June 2023

Failure to reassure me that...

Liked: Room clean and comfortable
Disliked: Law breaking with allergies. I took every precaution possible to ensure I was safe including emailing ahead to ask if they were able to cater for me as I never expect it as standard. I repeated my checks on arrival. Was exposed to allergens repeatedly despite bringing it to the attention of the managers. No improvement was made and no refunds for the poor meals was offered. I didn’t request a meal refund or reduction as I wanted them to take my safety concerns seriously but felt it reflected poorly that no attempt to redress my poor experience here was made. Service was ridiculously slow when managers weren’t present and we witnessed some other customers complaining about this too, it usually took more than 30 minutes to get a coffee at quiet times.

3

Pleasant - 3 out of 5

Margaret Wed, 31 May 2023

I was disappointed with the...

Liked: Didn’t eat breakfast

4.5

Wonderful - 4.5 out of 5

Mark Wed, 31 May 2023

Superb

4.5

Wonderful - 4.5 out of 5

David Wed, 31 May 2023

Really enjoyable trip to Norwich...

Liked: Very friendly staff. Great facilities for electric cars. Very good breakfast. Very comfortable bed. Great free ride in the Bentley too
Disliked: It was a little way out of the city centre but not much they can do about that given it’s been a hotel for 800 years!

5

Exceptional - 5 out of 5

J Wed, 31 May 2023

Loved it all - very...

Liked: Excellent location for exploring vibrant Norwich! Excellent customer service. Comfy room and good food. All the staff were very helpful. It has a happy, special feel. Bentley tour well worth booking if you can and very informative.

4.5

Wonderful - 4.5 out of 5

Anonymous Tue, 30 May 2023

Superb

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The Maids Head Hotel Tombland, Norwich