We went to an event at the Norwich Arts Centre and I originally booked this hotel due to its proximity to the Arts Centre. What a stroke of luck - our room was overlooking the cathedral; nice and spacious; great bed! We went into the bar and grabbed a quick bite to eat - loved the bar and the food was great; all the staff were very helpful and friendly; can't recommend this hotel enough. Thank you for a great stay.

Liked: Fabulous room with a great view.

Very enjoyable

Superb

Very good

Liked: Superb building and location.

Exceptional

Liked: Lovely hotel in a lovely setting .

Exceptional

Superb

Liked: The room as a whole. Decorations of the lobby, restaurant, etc.
Disliked: Bathroom door lock

A quirky well run hotel...

Liked: The room initially allocated was greatly below my expectations however on complaining to the very friendly receptionist I was relocated to to a delightful room which was as I had envisaged on booking. This made for an enjoyable three night stay. The breakfasts are excellent with a good choice on offer, though the option of a kipper would be good.
Disliked: The first morning's breakfast sitting was a little hectic as to many guest arrived at the same time , overwhelming the staff. The following two mornings where one was allocated a specific time were far more relaxed for both guests and staff alike.No full length mirror in room.

Exceptional

Liked: Wonderful hotel in a great location near shops and restaurants
Disliked: Cant think of anything

Exceptional