Disgusting! Black in bed and shower. When I told the front desk they apologized but nothing else was done. A discount for the room would've been nice!

Disliked: Black gnats in bed and shower.

We had tickets to the Orpheum presentation of The War Horse. Enjoyed being so close to The Old Market. We shall return!

Liked: Loved the atmosphere, both inside and outside The Magnolia. Love, love seeing people coming and going and had "ownership" of their stay. Breakfast was fantastic! Staff was great!
Disliked: The beds were listed as queen sized but was only double bed. We have queen sized at home so knew this wasn't correct. It's hard to please everyone but the mattress was so soft we kind of "gravitated" to the middle.

Exceptional

Our stay was ok nothing...

Liked: It was an ok hotel. Friendly staff
Disliked: The cost was very high for a small room

Quiet & comfy

Liked: Staff were fabulous!
Disliked: Took too long to answer phone when calling from the airport

Very poor

Disliked: My rooms ceiling started leaking in the middle of the night on my girlfriend and I. The staff was very rude to us and told us we should?ve expected something like that to happen because the building was old.

Good

Disliked: No refrigerator, limited microwave access

Exceptional

Liked: Friendly staff clean rooms excellent location,walking distance to historic Old Market

Magnolia Hotel staff gets 2...

Liked: Location
Disliked: Staff was VERY RUDE. Skipped my turn in line to help a woman behind me. I believe they are racially biased honestly, but it?s okay because I won?t be returning!!!!

Liked: Decor, the loft suite, the view of the courtyard through the north window.
Disliked: Toilet didn't flush (resolved quickly in our absence), the view of the bus station through the south window.