Name: The Lygon Arms
Address: The High Street, Broadway
Telephone: 0745 127 3975
Rating: 4.25

Enjoyable but underwhelming

Liked: Location for Cotswolds, spa facilities
Disliked: Limited main restaurant options, size & facilities within the room

Exceptional

Liked: Located in perhaps the most beautiful town in the Cotswolds, the hotel takes you to another world, a fairytale one. The services are like for 5 stars - they park your car if you wish, help you with your luggage, accompany you to your room and show you all the facilities. We were accommodated in the Annex and had our own terrace outside which was a pleasure to sit on in the evening with a glass of wine. The food in the brasserie is not amazing, and unfortunately we did not get to try the a la carte restaurant. The breakfast was correct. Parking is a plus in this small town.

Exceptional

Pleasant

Liked: Location was excellent Building was incredible and the concierge showed us around and was so knowledgeable
Disliked: Lighting in the room was really poorShower wasn’t greatWater with dinner was £5.50 a bottleSpa needed renovation and there were teenagers in the steam room using phones

Old world charm and service...

Liked: Great location; history; classic style; spacious, modern bathroom; warm, courteous and well trained staff; valet parking (no charge)
Disliked: No air conditioning (we visited in July); room and the common areas felt old and in need of a soft refurb

Very good

Liked: Lovely decor. Great location. Lovely breakfast.
Disliked: Rooms too hot. Fan provided but lacked power to cool room. Slow service at bar.

Nice hotel and break away

Liked: The Staff were very friendly and always happy to help. The room was nicely decorated and clean.The food was delicious and well presented.The location was excellent.There was plenty of parking.
Disliked: The communal areas were dirty. There were lots of thick cobwebs around the windows.The outside tables were dirty and sticky.There were lots of wasps, which were an issue. The hotel should install some sugar traps around the outside spaces to divert the wasps away from the tables.