The Lux Hotel & Conference Center Ascend Hotel Collection Guest Reviews
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Hitchens Thu, 28 August 2025
Exceptional
Liked: The included breakfast bar was great. Room very comfortable and clean
Disliked: No complaints
Anonymous Wed, 27 August 2025
Megen at front desk was...
Liked: Breakfast was not the best it was the same thing every day. Needs improvement.
Disliked: Breakfast needs to change it from day to day with different foods
Anonymous Tue, 26 August 2025
Location was good as we...
Liked: Housekeeping was very good
Disliked: spiders and bugs in the bathroom. When reported the response was "Well it's that time of year". Didn't like the fact that we had to cut our visit short by one day and the travel agency we booked with wouldn't give a refund and Lux didn't offer even though they no doubt booked the room to another traveler.Even though it was clean, thanks to your housekeeping staff, the rooms don't look like they have been improved since the Holiday Inn ran it.
Dario Mon, 25 August 2025
Superb
Joanne Sat, 23 August 2025
Good have been there twice...
Liked: Breakfast was good hostess was nice food a little cold good coffee
Disliked: I am a senior and the bathroom Tolietes are to low hard time getting up if elderly
Paul Thu, 21 August 2025
Rooms were ok but the...
Liked: Rooms ok
Disliked: Breakfast was terrible
Regina Tue, 19 August 2025
Exceptional
Liked: Personal is friendly.the pool is clean, the room is clean and the bed is comfortable
Anonymous Mon, 18 August 2025
Bad
Mary Thu, 14 August 2025
Very good
Liked: Decent size room and continental breakfast was not bad Beds were comfortable Staff nice and helpfulGood deal for the region
Disliked: Didn't clean the room everyday so it was a bit dirty, garbage overflowing, out of towelsLocation ok, but you will need a car to go anywhere
Paula Thu, 7 August 2025
Superb