The Lodge Red Hook Guest Reviews
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Write a review
Heather Thu, 3 July 2025
Great for night before cruise
Liked: Location was great, beds very comfortable.
Disliked: Elevator was out of service, rooms very small.
Lynley Wed, 2 July 2025
Exceptional
Liked: Within a 10 to 15 minute walk to Cruise terminal. Clean tidy room. Comfortable bed. Staff were excellent, very helpful. Good value for what we paid.
Disliked: Nothing really.
Elizabeth Wed, 2 July 2025
Loved Redhook and the Lodge
Liked: Spotless, great location, well appointed
Disliked: Nothing
Claudia Tue, 1 July 2025
Very pleasant.Thank you
Liked: The staff were very nice. Nice breakfast buffet.
Disliked: Hallways had a damp or musty smell.
Mark Mon, 30 June 2025
Great value and location.
Liked: Location to Brooklyn Terminal. Breakfast was way more than I expected.
Fredy Mon, 30 June 2025
Superb
Karyn Mon, 30 June 2025
Brooklyn - Red Hook -...
Liked: The room was just fine, close to the venue I wanted to visit and reasonably priced.
Disliked: I had no complaints with anything regarding my stay.
Gail Mon, 30 June 2025
DO NOT STAY. WORST HOTEL...
Liked: The location is convenient to the Clinton Wharf cruise terminal. As such, travellers are thoroughly exploited.
Disliked: We booked months in advance and advised them we would be arriving very late at night due to travel connections. This fact was acknowledged, although twice more we were asked to confirm our arrival time.We were allocated the last, worst room in the basement, despite our early booking. The room smelled of mould. I immediately requested a change. The pleasant person advised me it was a full house with our cruise departing tomorrow.I tried to open the window to allow air in. It was broken. I sent for Maintenance, and he got it open a crack, but clearly not opened in years.Only one coffee cup was provided.A towel was dirty.At our 9.00 am breakfast, considering our 1.00 am bedtime, there was no food left. It had been eaten out. Breakfast was included in our booking but there was only toast, nothing hot, no cereal and coffee was cleared away before 9.30.Clearly, breakfast is provided by a contractor because it's all wrapped in plastic, but the hotel simply had not ordered enough for its full house, even knowing in advance, and this could have been rectified.I asked for compensation and a refund on breakfast, politely of course, and have since had two letters from the Assistant GM, a Mr Obed Estrada, telling me my request is not worthy.I am a seasoned, reasonable traveller. This hotel is the worst of thousands I have experienced for service, room and cleanliness.DO NOT STAY HERE for your cruise. Go further afield. You need a taxi to the Wharf anyway with luggage.
Mark Sun, 29 June 2025
Very good
Liked: comfortable room, basic
Disliked: floor very slippery, in room lots of noise across from breakfast areaprice jacked up for cruises
Christian Sun, 29 June 2025
Good for a night before...
Liked: Location near Brooklyn and harbour front
Disliked: Much too small breakfast room.