Ok

Liked: Ok
Disliked: Big room, good location. Just wifi was garbage

Superb

Polite staff! Happy with our...

Liked: Great location! Perfect for a couple of nights stay! Would stay again.

Lovely stay in liverpool

Liked: Very good locationVery friendly and informative staff on arrival.
Disliked: Nothing to complain about

This Hotel was nice &...

Liked: Location to train station and shopping centre
Disliked: No lift

Terrible property, avoid

Liked: Nothing to like about this property except that it is in a central location. This is the only accurate part of the listing about the property.
Disliked: The listing on Booking.com states that the hotel is in a central location so to expect some noise. We have stayed in Liverpool a number of times so expected it to be lively. We have no problem with noise from revelers and generally what you would expect from a vibrant city location. However, what we got was far below expectations, and well below what is acceptable. Read on.....We stayed in what was described as a studio / flat. The room had a very unpleasant damp and musty smell. The room was dirty and dusty with cobwebs everywhere. The carpets were sticky. The oven and hob were not working / had been disconnected by "management".The window frame in the bathroom was rotten. We were advised to open the window when using the shower as there is no extractor fan. When we did this we couldn't close the window as the bottom of the frame dropped down. The reluctant reception staff had to force the window closed.The window in the bedroom had a broken catch so it couldn't be closed properly. This is a shame because immediately outside the bedroom is a light well full of extractor fans and other M&E equipment from neighbouring fast food outlets. This equipment made really loud noises and woke us up before 05:00 hrs on both mornings. We had very little sleep during our stay. All issues were reported to the reception staff. They said that "maintenance" would not be available until next week (after we had left) and that the issues would have to be reported to "management". On the whole, they seemed pretty disinterested. We couldn't wait to check out. This is a terrible property. I can't believe that it is even listed on Booking.com. We feel completely let down.

Exceptional

Passable

Liked: Decent location
Disliked: Unfortunately the room was noisy due to some kind of Air-con/extractor fan unit, outside the window

Lovely but loud

Liked: Staff were very friendly and welcoming. Nice water pressure in the shower. Great location for getting about as was close to Lime Street Station and lots of restaurants.Can leave your bags with them after check out which was great.
Disliked: Not the hotel's fault but the bar close by was SO LOUD. Even with all the windows closed I could still hear the songs. Thankfully I stayed during the week, and the music was only from 16:00 - 23:30, but can imagine it's on a lot later at the weekends.