The Live Hotel

Not sure if this room was for handicap accessible or if all the bathrooms are like this but the shower was not enclosed at all from the toilet and we took one shower and the both the bathroom and four feet into the bedroom were soaked! It was disgusting - didn't drain at all. There were puddles all night, I have pictures too! I was appalled - I hope no one has to go through what we did. I walked through cold puddles to pee throughout the evening - it never drained. Super disappointed for $200 a night?! Unbelievably terrible on top of the hour and a half late check in. They let us park an extra car for the inconvenience and tried hard at a customer service level but the room, OMG, atrocious.

Liked: Location.
Disliked: Shower soaked the entire bathroom and four feet of the carpet!

The parking was free and convenient. The air conditioning was wonderful and the bed was big. All in all, a good experience with no complaints.

Liked: Convenient parking.

Staff was great - they even opened the store for us to get a snack after our concert. Fantastic location. We will stay there again for sure. The courtyard is beautiful!

Liked: Near lots of LA fun times!
Disliked: No restaurant during the day.

We don’t like

Liked: The staff were very friendly.
Disliked: The bathroom was too poor condition , not meet the picture.

Exceptional

Exceptional

Liked: It was great location and very clean and very helpful staff.

Poor

Exceptional

Very good

Liked: The room was big and it's still walkable to the convention center
Disliked: The walls were thin

Second time staying at the...

Liked: This was my second time staying in LA and at this property in the past 3 months. The location is excellent, near where I needed to be. Every time I come here, the staff are friendly, helpful, and accommodating. I was pleased that my accommodation booking was upgraded to room 203, a delightful room with an en-suite balcony. I used this space every day to read and enjoy the fresh air. I also really enjoyed overlooking the promenade with the string lights in full view. What a nice touch! I did not rent a car on my first visit, so I had no use for the secure parking amenities; however, this time I did rent a car, and I was thrilled to know the parking was gated. Finally, I really like that each unit has a personalized message on the TV screen as you walk into the unit and that each one is outfitted with a microwave, small fridge/freezer (major plus), and an ironing board. All around, nice touches. I will be coming back to stay in the future and will recommend this establishment to others who visit me from out of state.
Disliked: I stayed for two nights - I didn't need my bed or room turned for the second day. This not only takes additional time to complete, but also uses more electricity and labor.

Pleasant

Superb