The Little Italy Hotel Downtown San Diego

Exceptional

Exceptional

Good

Liked: LocationNice room
Disliked: Breakfast in foyer of hotel

Will be better when renovations...

Liked: The location and the staff were good. They allowed us to check in early and put our five room party all on the same floor.
Disliked: It’s under renovation. The pool was unavailable. As we have stayed in many hotels, when the pool hasn’t been available there have been special tickets to a near by hotel to use their pool. They didn’t provide any such tickets.

Superb

I'll stay there again

Liked: Location
Disliked: The room smells a little like when you clean dog pee on carpet

Poor

Liked: Close to down town
Disliked: We got a hotel the ac until was broken and the faucet in the restroom was leaking bad. They couldn’t accommodate us to a similar room to the one they gave us in the first place with a balcony view.

I was not happy about...

Liked: I liked that it was being remodeled and it looked fresh and clean.
Disliked: It was difficult to get to the restaurants because it’s hard to find parking. We did not receive room service for 3/4 days because I didn’t know upon check in that we had to tell them which days we wanted clean towels or have someone throw our trash. I spoke to Lillian and I explained that we had just come from the La Jolla Marriott and we got room service. I think if I book a room in a Marriott that now I have to ask what their policy is about room service. I feel if you carry a brand name that my expectation is if I put the placard outside my door that I want room service. Also, we were on the 15th floor and I had just stepped into the shower when the hotel decided to do a test. We heard over the intercom to evacuate and not take the elevator. We got to the 8th floor before a worker informed us that it was a test. I spoke to Lillian, the manager, who said she would take off $300.00 for the parking, but I was only credited $160.00. I know that I will not stay in this hotel again. The construction was not finished so there was not a restaurant or fitness center on the site. I was not happy with the explanation that some Marriotts are independently owned and their policies differ.

Exceptional