Terrible, all this for £157.50. Will only stay again in WINTER.

Liked: Clean room and comfortable.
Disliked: No Air Con. The room was unbearably hot - the supplied fan just circulated hot air. I had to have a cold shower at 1am just to cool myself down! Very little sleep due to this and suffered a very bad headache because of tiredness and overheating.

A little difficult to find. Tucked out of the way. Excellent breakfast - plenty of choice, including fresh fruit, great tea and coffee machine.

Liked: Staff were friendly and welcoming. Room very clean with all the amenities one would expect. Good tea and coffee tray.
Disliked: The hotel restaurant was disappointing - starters were good but the rest of the food was lacklustre. The batter on the fish was soggy and the chips with the burger were not crisp. Portion size was good.

Pity the chef did not take any pride in the layout of the cooked breakfast. It was just thrown in the serving dishes and not rotated. Lots of waitresses, so why could they not serve tea, coffee and toast to elevate the crush at buffet style breakfast?

Liked: Hotel and facilities excellent; would highly recommend hotel.
Disliked: Breakfast was very poor but could easily be improved; a problem with continuous door slamming - do the arms need adjusting for a quiet close?

It was great

Liked: It was ok , obviously cos of circumstances it was limited
Disliked: Breakfast as I explained

Exceptional

Superb

Liked: The staff were really helpful and polite. The manager in the restaurant was great, he really made evening dining come to life, and nothing was too much trouble.The staff at breakfast were equally polite and attentive. I was sad that I couldn't continue to stay during lockdown. Thank you to you all.
Disliked: The rooms at the back could be a little noisy due to train station.

Fabulous hotel

Liked: Food in restaurant was amazing, staff were very pleasant and helpful.
Disliked: Room was quite small but apart from that couldn't fault it.

Amazing as always

Liked: Perfect location very clean rooms and great value. The only place we stay in Liverpool
Disliked: Nothing

Great Hotel!

Liked: Everything about this hotel is great! Complimentary upgrade to suite was lovely gesture. Covid precautions were spot on. Will definitely stay here again. Going to try the Penthouse next time!!
Disliked: The restaurant was understaffed at breakfast so it took a long time for our order to arrive and when it did everything came together. Reception extended our check out time to allow us some time after breakfast. No complaints about the breakfast or staff, they could have just done with a bit more help.

Very good

Very good

Superb