Terrible, all this for £157.50. Will only stay again in WINTER.

Liked: Clean room and comfortable.
Disliked: No Air Con. The room was unbearably hot - the supplied fan just circulated hot air. I had to have a cold shower at 1am just to cool myself down! Very little sleep due to this and suffered a very bad headache because of tiredness and overheating.

A little difficult to find. Tucked out of the way. Excellent breakfast - plenty of choice, including fresh fruit, great tea and coffee machine.

Liked: Staff were friendly and welcoming. Room very clean with all the amenities one would expect. Good tea and coffee tray.
Disliked: The hotel restaurant was disappointing - starters were good but the rest of the food was lacklustre. The batter on the fish was soggy and the chips with the burger were not crisp. Portion size was good.

Pity the chef did not take any pride in the layout of the cooked breakfast. It was just thrown in the serving dishes and not rotated. Lots of waitresses, so why could they not serve tea, coffee and toast to elevate the crush at buffet style breakfast?

Liked: Hotel and facilities excellent; would highly recommend hotel.
Disliked: Breakfast was very poor but could easily be improved; a problem with continuous door slamming - do the arms need adjusting for a quiet close?

Good

Liked: Still waiting for a refund or credit voucher as promised as we were unable to take up thus reservation due to Covid19. Being a fairly regular customer at the hotel however, I am able to give it a good review. Please advise the status of my refund/credit and advise me in writing. Thank you

Great hotel. Thank you Graham...

Liked: Me and my partner arrived In Liverpool when on the first weekend of the lockdown the staff Graham and nice lady (sorry can?t remember her name ) made sure we are staying in better room than we booked as we couldn?t go out in Liverpool for our anniversary they updated our room to suit and gave us dicount wine, I couldn?t ask for better place to stay thank to Graham and the lady on the front desk. Will Definitely come back
Disliked: Nothing

Good

Exceptional

Good

Liked: Friendly and helpful staffs
Disliked: Key card took me downstairs couple of times

The fact that I return...

Liked: Fab location - usual fab standard
Disliked: Nothing

Good

Superb

Superb