The Liberty A Marriott Luxury Collection Hotel Guest Reviews
Write a review
Write a review
Nancy Wed, 25 June 2025
Superb
Liked: Beautiful historic building in central location
Anonymous Tue, 24 June 2025
I regret booking this stay...
Liked: Two things I liked about the property:1) the history2) the cleaning ladies & the valet men
Disliked: 1) very hot in the rooms (air conditioner says 65 but it feels like 75-80 the entire time)2) no early check ins3) pretty dirty and run down3) late night room service randomly closes early (it’s supposed to be available during the weekend— and it wasn’t)4) no coffee, water, or other amenities in the room5) the worst pillows/ beds I’ve ever used6) the front desk staff are cold and appear disassociated 90% of the time***this place needs better management because it is a real mess***
Briony Mon, 23 June 2025
Lovely staff
Liked: The front of house staff were delightful. Helpful and very conscientious. Looked after us and allowed late check out. The pork dumplings in the bar were superb, absolutely delicious!
Disliked: The room was was quite shabby and tired. Comfortable beds but noisy with doors in corridor opening & closing all the time.
Krista Thu, 12 June 2025
Pleasant
Liked: Location
Disliked: The bathroom seemed like it was in the middle of a renovation. The ceiling has a crack and the walls had weird patches of spackle. The tile in the shower was also split in the middle. Weird for a "luxury" hotel who won't even give you a water bottle at the front desk
Kenneth Thu, 12 June 2025
Superb
Liked: Beautiful property and super fun location
Disliked: Couldn’t buy soda/drinks on site. Had to go across the street
Amarbayasgalan Mon, 9 June 2025
Exceptional
Keith Sun, 25 May 2025
Exceptional
Chavez Mon, 12 May 2025
I was a very unique...
Liked: The Concierge Marc Shiro was an absolute treasure to decorate our room for our Anniversary!
Disliked: Receiving the keepsake or souvenir key for free as a courtesy. And having a Jazz Sunday Brunch
Kelly Sun, 11 May 2025
Nice
Liked: No
Disliked: No
Sylvia Sun, 6 April 2025
It was fun staying there...
Liked: The breakfast was great, although I know now to order a small bowl of the oatmeal.
Disliked: The lighting was rather dim in most of the common areas which caused me to move a little slower than usual. I booked this specific hotel because it was within walking distance to MA Eye & Ear Infirmary which was the reason for my trip to Boston.