The Level At Melia Barcelona Sky

Exceptional

Classy hotel with a staff...

Liked: Our room had an excellent view of the ocean. It was so nice to watch the sunrise each morning!
Disliked: There could have been more carb free options at The Level.

Average business hotel at best

Liked: The breakfast is good.
Disliked: Staff isn’t organized. Friends left things for me in the front desk and they couldn’t find it. The hotel misses some maintenance. The “Level” experience is not great, room is smaller than the “normal”, SPA access is only 30 min and the jacuzzi wasn’t warm enough. Location is also not the greatest. End to end it’s probably just another average business hotel. If you are traveling for holidays there are tons of better options in Barcelona.

Beyond expectations

Liked: Everything customer service second to none

Bad

Liked: Breakfast
Disliked: The pool was closed, the reception staff is the less friendly I've ever met, fake smiles and useless all the time. When I arrived they offered the same room for 200 Euros more than booking.com price. So I made the reservation via booking and they told me I needed to wait 30 min for it to be in their system. Then they gave me the key of a room that was OCCUPIED. Nobody was helping with luggages. On the day of departure wifi and air conditionin were not working in the whole hotel for more than one hour (and there is no room where you can open windows, which makes it just suffocating). Really not worth the price.

Exceptional

Exceptional

Superb

Great time with family, lots...

Liked: Great hotel, we were offered to upgrade room for bigger, and this was great advise!! Absolutely loved how helpful was staff and how they were able to support in any query. Will come back there for sure!!!
Disliked: I phoned hotel before arriving (few days earlier) and was told the pool is operational, but that was not the case, so I was not appreciative of this at all.