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The Lensbury Resort Guest Reviews
Overall Average Score:
Good (3.8 out of 5)
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Richard Fri, 1 August 2025
Very good
Terry Fri, 1 August 2025
Exceptional
Carol Fri, 1 August 2025
Exceptional
Wendy Thu, 31 July 2025
Fantastic value for money!
Liked: Stunning building. Clean and comfortable and felt luxurious
Disliked: The aircon did not work
Shahnaz Thu, 31 July 2025
Very good
Liked: Facilities. Staff friendliness and ready to serve. Comfort of beds and pillows. Water pressure in bathrooms. Cleanliness of rooms and bathrooms.
Disliked: Smallness of classic rooms.Thin walls. Mini fridges are not standard in all rooms so had to change the room.Not so close to train stations; about 15 to 25 mins walk.
Andrea Thu, 31 July 2025
Great
Liked: Leisure facilities
Disliked: Small rooms
Gary Thu, 31 July 2025
We enjoyed our stay at...
Liked: We enjoyed our stay, the staff were very helpful and friendly, the room was very clean and comfortable.
Disliked: I didn’t like leaving, we need to come back, so much to see and do in West London.
Fjodor Wed, 30 July 2025
Very relaxed stay in peaceful...
Liked: Very helpful staff, good food and wine selection…property has a huge garden into which the restaurant extents.
Disliked: Furniture surfaces could be in touch better shape.
Steven Wed, 30 July 2025
Exceptional
Liked: Loved the size of our room and breakfast was good selection and we had evening meal which was also very yummy.
Disliked: Room service, wish i knew before it was too late as I like to have a snack to the room.
Sarah Tue, 29 July 2025
Room was nothing like the...
Liked: Beautiful building and grounds.
Disliked: The room I was put in was very tired and in need of updating. One of the twin beds sank so much in the middle it felt broken. The air con in the room didn’t work. A fan had been supplied but was not sufficient for the heat, especially when I had specifically booked a hotel that said it had air con. I was offered to move room on the second night, but when I went to see it alone (twice, the first key I was given didn’t work in the door) it seemed to also not have functioning air con. I gave up and went back to my original room. The steam room was also not working, nor were towels provided at the pool for hotel guests, which would have been fine if it had been communicated.
