Very good

A hotel with a touch...

Liked: The Lenox hotel was just stunning. Coffee every morning in the foyer was a lovely touch. It was so central.beside Newbury street. The Boston library was just across the road.what a place to visit.just amazing.The staff each and every one of them always had a smile on their face. Nothing was ever a problemFor them.Could not recommend this hotel enough.If you are thinking of booking it don’t hesitate.
Disliked: I loved everything

Exceptional

Superb

Liked: Fantastic location, extremely friendly and helpful staff.
Disliked: Would have been nice to either have a coffee and tea station in the room or the one they have in the morning in the lobby open all day since we were there in January.

Superb

Exceptional

Liked: Everything, attached pub dinner was very good

Great location, very spacious room,...

Liked: The room was one of the most spacious I ever been into a hotel (double queen with fireplace). Felt very comfortable with two teenagers. I loved the fact that there were trained staff to start the fire in the fireplace. I also loved the fact that the water was free! The location was amazing, lovely to walk around. Also, the staff were always smiling, happy and ready to help. Just a good vibe overall.
Disliked: There wasn’t anything that I didn’t like per say, there was no coffee or tea available to make in the room, but I would take the free water anytime over coffee :). Also the first morning, we slept in as we were tired from arriving late at night. Not sure if there is a certain time until housekeeping works, but noticed that if we stayed till mid day in the room, it was not cleaned. I could have probably requested to be cleaned, but it didn’t bother us if a day was missed.

Superb

Superb

Liked: The most beautiful hotel! Friendly and welcoming staff. Excellent value for money.