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AustraliaThe Leam Hotel Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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Chloe Sun, 8 June 2025
Very good
Liked: Vicky was amazing host. She was so lovely and welcoming. Always up for a chat and nothing was too much for her. Very good for the price. We had a sea view room the second night which I wish I paid for in the beginning as it was stunning! Considering the building is over 200 years old I was very satisfied. Everywhere in the area is extremely expensive but this was a very good price for a few nights.
Anonymous Sat, 7 June 2025
Pleasant experience
Liked: Fantastic location, friendly staff, decent size room, comfortable bed, working TV. Okay shower. Had no idea breakfast was included in my booking so that was a lovely surprise. If I wasn't going out for brunch I would have tried the full menu - the food looked amazing and the atmosphere was nice and cosy. Overall, good enough for a one night stay.
Disliked: It was quite dark in my room because it was facing another wall outside which blocked out the sunlight and even when all the lights were turned on, it was still dark. It would be good to add another light to the ceiling or a desk lamp.
Chris Mon, 2 June 2025
Superb
Anonymous Mon, 2 June 2025
Friendly ,clean , comfortable and...
Liked: Friendly staff who were willing to help .
Patrick Sun, 1 June 2025
Superb
Liked: Good location and friendly helpful staff and enjoyable time away.
Disliked: Nothing
Toufique Sat, 31 May 2025
Very good
Kelly Thu, 29 May 2025
Exceptional
David Sun, 25 May 2025
Great hotel in the centre...
Liked: Great location, very clean and friendly staff. Vicky especially, was very welcoming and personable.
Jimmy Thu, 22 May 2025
Superb
Katherine Wed, 21 May 2025
A deeply disappointing experience that...
Liked: What did you like about the property?The location is convenient, although as a single female traveller, the easiest way to the beach is through the underground subway, which I did not like using. I liked the idea of supporting a small independent B&B.
Disliked: The mattress was incredibly uncomfortable , possibly one of the worst, I have ever slept on. — I could feel the springs and it sagged in the middle. Even after it was replaced, it was still poor quality and I barely slept. The room was not clean: the headboard had black marks, the sheets were stained, and the shower was dirty and cloudy. Outside on the ‘balcony’ where are used condoms and wrappers. There were also multiple times when no staff were at reception, leaving me with no one to speak to about these issues. I ended up cutting my stay short because it was so bad.Sadly, I can only upload four photos to show you just how bad it was. I have contacted Booking.com and the hotel directly for a refund.
