The Lawn Hotel Guest Reviews
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Write a review
Naomi S, Devon, visiting Reading Festival Wed, 30 August 2023
It was the worst hotel I’ve ever stayed in, in my entire life. The rooms stank of overused bleach; the furniture was super old and the decor was awful; we didn’t want to drink from the plastic cups provided that were all wrapped up in wet and covered bags in bleach on the bathroom sink. There was a conference chair in the room used for the desk, it was awful. I just don’t know how to explain it, stayed in far FAR better places for less money than that. It was dirty; looked like an abandoned building, basically, that had a load of old furniture in it. It felt like an apocalypse. I FELT SCARED! Not to mention looking outside around the building there were stacks of old bricks /weeds, and even when we were walking to our room there were abandoned rooms. With old tea cups on view though the windows / even the clean laundry for making up beds was on display in a disgusting room. I would give this hotel no stars. There was a problem with checking in the reception, they really worried us as he couldn’t find the booking and charged us an extra.
Liked: Nothing.
Disliked: Everything.
Jayne M, Chelmsford
Staff were pleasant. Rooms were small but very clean. Breakfast was OK. But everything good was negated by the fact that there was a cat in the hotel. It was allowed to run around freely - it was in reception, being taken up to the rooms by residents and running around while we were served breakfast. I am allergic to cats so had an itchy throat and eyes etc., but allergy aside, I think this is totally unacceptable. This surely creates a health and safety issue? Are animals allowed in an environment where the public are being served food? And where you pay £90 for a bed for one night? Not impressed. Would definitely not stay at this hotel again.
Liked: Rooms were clean.
Disliked: Allowing a cat to be in the hotel.
Carder Wed, 6 August 2025
Passable
Liked: Checking in was easyThe staff member who checked us in was very friendly
Disliked: Exterior was terrible it looked like parts had been condemned.with builders fences all around .Disabled ramp led to door that was Impossible for a solo wheelchair user to open and the handrail was covered in bird droppings.Interior was dated and although reasonably clean needs a refresh .No disabled ground floor toilets your options are a very dirty staff toilet or return to your room.the room itself was again outdated and in need of decorating and was dirty .
Matthew Tue, 5 August 2025
Terrible!
Liked: That lady on reception was lovely.
Disliked: There were people in my corridor all night long going in and out of their rooms talking in the corridor. My room was NOT soundproofed and it sounded like they were in my room all night! I got no sleep until they went to sleep about 3.30am! I had work the next day. There was also poo still stuck on the OUTSIDE of my toilet basin that was never cleaned off. Absolutely discussing! Dust everywhere, all over lights and dirty blankets. Never again. It seemed a Drugs den!
Anonymous Sun, 3 August 2025
Good value.
Liked: Good value for money.Excellent value breakfast.Comfy room.
Disliked: Security dog on site which barks EVERY TIME he sees you or another dog! Kind of annoying when all the other dogs join in too…at 6am!Would stay again but without our dog.
Darren Sun, 3 August 2025
Very good
Louise Sun, 3 August 2025
Complete absence of housekeeping, staff...
Liked: Leaving
Disliked: The Lawn Hotel is a sad-looking large detached house. It’s set in a large parking area fringed with ramshackle sheds and a couple of dumpsters. It sits alongside the larger, mediocre-looking Park International Hotel. The Lawn Hotel was deserted, but for a large, beautiful Alsatian dog kept behind a metal, gated fence at the rear left-side of the property, who - bless him, regularly barked at anyone coming or going, at any hour, for extended periods.You have to walk up and around a wide driveway to check in at the Park International, again seemingly deserted, with only a single receptionist - not particularly engaging.The room itself was in a poor condition, with only the desk and bedside unit tops dusted. All other surfaces - even the curtains were covered in a film of dust, even cobwebbed. There was a tear in the greyed nets, and the bed throw was stained.I went to make a cup of tea, going to pick up a teaspoon from its saucer, only to find it firmly stuck to the saucer with leftover coffee - so much so, that I was able to hold the saucer UPSIDE down BY the spoon handle, without it budging.The bathroom sink’s pipe works were leaking onto the floor, the toilet flushed poorly, the soap tray in the shower was covered in a film of soap, and the metal waste bin was all rusty.The walls were thin, letting in noise from guests in neighbouring rooms until late into the night.I saw no-one, even remotely, resembling housekeeping staff at any time.I skipped breakfast, doubting it would be anything other than sub-par - presumptuous of me maybe.Unfortunately this was the only property, within my budget, to an event I was attending. With only enough time to drop off my luggage I couldn't negotiate for a room clean before my return.For this experience I paid the, not insignificant, sum of £95.This property was a real let down. The listing should immediately be removed.
Jan Sun, 27 July 2025
Good
Anonymous Fri, 25 July 2025
Not up to standard I...
Liked: The price was reasonable and included breakfast. Staff polite.
Disliked: The room we were in ( no 7 ) had a very strong damp musty smell . We couldn’t leave our clothes in the wardrobe as it also had the same strong smell. We had booked another room for our son ( room 5 ) much smaller, we had to keep our clothes in his room and change there as thankfully it wasn’t damp and musty. Very disappointed, this needs to be investigated as this is unhealthy to be sleeping in this type of room, even with the windows open all night.Should be stated when booking that you need to check in at next door hotel where breakfast is held also a bar.
Anonymous Fri, 25 July 2025
Clean and comfortsble
Liked: It was better than all the reviews I had read.
Disliked: Appearance of building from outside
Bernard Thu, 24 July 2025
Poor
Liked: Fag buts all over the entrance
Disliked: Staff never spoke English
Duckworth Sun, 20 July 2025
Passable