Centrally located (opposite Southend Central station), close to the high street and seafront. Very nice, large room above pub with access through bar during opening-time. Check in from 2pm, check out at 11am was good for a leisurely stay. Beautifully clean and nicely decorated room, HD TV, tea and coffee, iron and ironing board in wardrobe, bath and shower in bathroom all contributed to the feel of a luxury hotel that I wasn't expecting, as it's a Wetherspoons hotel that offers reasonable pricing for a Friday night. Access to rooms by speaking to bar staff and paging a manager to check you in. Good alternative to Travelodge/Premier Inn.

Liked: Large room with enough eye for detail in the decor to give feeling of luxury at reasonable price.
Disliked: Difficult to get through on the phone to speak to hotel staff with questions about parking.

Exceptional

Liked: Everything
Disliked: Everything

Exceptional

Very good

Very good

Liked: The room. The food. The selection of beers

Pleasant

Provide good customer service

Liked: Good customer service
Disliked: Nice and clean environment

Very good

Liked: The staff were polite and helpful I likeed thst they put biscuits in with the tea things
Disliked: The lighting it Was a bit gloomy

Very good

Exceptional