The LaSalle Chicago Autograph Collection

Exceptional

Superb

Liked: Aesthetically pleasing!! Excellent staff!! Close enough to the action, but you may want to be closer. I heard an employee say it’s located in more of the business district, so evenings and weekends were calm. Wouldn’t book again, unless the deal was excellent. The lid to our ice bucket had chunks of debris(possibly vomit) was probably worst incident. We just didn’t use it.

This was a busy weekend...

Liked: Great location and cool design. Gerin at the bar made the best French75. He was awesome.
Disliked: After multiple calls and requests we could not get housekeeping or service to our room. For what we paid for an executive suite, it was disappointing that we couldn’t get housekeeping at all.

Casual Elegance at The LaSalle

Liked: Very nice staff from manager on down. Great location. Complimentary rides to stuff within a certain area. Beds very comfortable. Shower quick with great hot water. Valet parking staff also very nice/professional.
Disliked: They are a bit short staffed on maids. Only fridge in room is stocked with the stuff you never, ever use (if you're smart). No microwave on site. Need to bring your own.

Very good

A perfect stay in a...

Liked: The hotel is quietly situated in the business district. I was on the 18th floor overlooking the inner courtyard. The bed was comfortable. The bathroom is beautifully designed.
Disliked: The lighting was a bit too dull.

Only there for one night.

Liked: Location
Disliked: Doors in bathroom were broken . Restaurant had poor staff. Bathroom wasn’t cleaned

Exceptional

Liked: We loved this hotel stay! The staff were all so nice and helpful! The room was stunning and offered the best comfort for a weekend stay. We enjoyed the live jazz by the bar in the evenings as well.

Great place to stay -...

Liked: The hotel was exceptional. We were traveling for our anniversary and everyone in the hotel was incredibly welcoming and attentive. We were upgraded to a slightly larger room, which was very nice. The room was comfortable, we had room service both mornings and the food was quite good and arrived quickly. We had N/A drinks one night in the hotel bar where they had a live jazz-style band playing. I was impressed that they had 4-5 different N/A beverage options that weren't just soda or cranberry and seltzer, so that was cool. The location worked well for us, about a 20 minute walk from Millennium Park and the Michigan Ave stretch of shops and attractions. Would definitely stay here again.