Exceptional

First time visitor

Liked: I loved the location of the property, the beauty of the property, the cleanliness of the property, the attention of the staff.
Disliked: Starting from the front: the valet line could use some structure, we got in with no problem but when trying to leave and come back after making a quick run to the store it was difficult to get our car and drop off again due to parties leaving and wedding guest arriving. There should be dedicated lanes for returning guest, new arrivals, and departures. Now the lobby while beautiful had the overpowering scent of whatever flowers were on display, I was ok with it but it made my wife?s allergies act up-seems like a unnecessary risk to to someone having a allergic reaction. The room was beautiful except the shear curtains are so old that they are shredded to pieces for $485 for 1 night I would expect totally luxury. No USB ports in room.Television in the room needs better placement we had to strain our necks to the right to watch the television. Also a upgrade to a smart television might be another option. The Taps room could use more seating tables, the sofa/couch in the center is very awkward and uncomfortable if trying to eat at one of the small tables no back support and you would be too far from the table if you sat all the way back. We couldn?t find the coffee machine in the room and were force to buy $10 lattes from the Terrace, not knowing there was a coffee cart outside the lobby with $5 lattes. The Spa area was excellent except the hair dryers in the women?s locker room were worthless, barely had any power to them, my wife had to come back to the room to fully dry her hair. Other than that, it was a great first stay and will definitely come back with maybe a better room rate.

Exceptional

Charming location, helpful staff

Liked: Beautiful grounds tucked among the most prestigious residential neighborhood in the area. Comfortable room size and pleasant wash room.
Disliked: Not a criticism but be mindful of valet parking on Saturdays due to heavy event/wedding bookings.

Beautiful property, needs some upgrading.

Liked: Gorgeous location and grounds. Comfortable rooms. Nice pool area.
Disliked: Bathrooms needed big time upgrading. Old showers and sinks. Room was big but nothing exciting.

Exceptional

Exceptional

Liked: Susie from guest services was great and Jean from room service was awesome! Thank you!

Exceptional

Lovely grounds and room, awful...

Liked: The bed was lovely. The breakfast was terrible! Cold oatmeal and eggs, unfresh fruit, extremely slow service. All for a ridiculous 97dollars!