The Landmark London Guest Reviews
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Write a review
Boakye Wed, 3 September 2025
Very good
Numan Tue, 2 September 2025
Exceptional
Nicola Mon, 1 September 2025
Very good
Patrick Mon, 1 September 2025
Friendly staff but facilities are...
Liked: Central location . Friendly staff
Disliked: Facility is old. My wife was bitten by bedbugs. Shower head is hard to adjust. Not enough outlets for cell phones charging.
Zaina Mon, 1 September 2025
Worst hotel in the UK...
Liked: Location , spacious room
Disliked: ⸻Worst Hotel Experience in the UKIf there were an award for the worst hotel in the UK, this place would win it hands down.The service is the cheapest I’ve ever seen, yet I’m paying 5-star prices for what feels like a rundown 2-star experience. The bed and pillows were unbearable—even after ordering every option they had, I still couldn’t sleep. The mattress felt like it came straight from the 90’s, and the room was dusty on top of that.Housekeeping is a complete joke. Instead of cleaning, they leave the room filthy—I found myself tidying up after them. Night service is equally useless; I honestly don’t know why they even bother offering it.The room itself is poorly designed: lighting is inconvenient and barely functional. The elevator is painfully slow and always packed. At one point, I waited 20 minutes, only to realize there’s no clear stairway alternative.This was by far one of the worst stays of my life, and I would never recommend it to anyone.⸻?
Jenny Mon, 1 September 2025
Superb
Matthew Mon, 1 September 2025
Very pleasant
Liked: Beautiful building Great staffVery comfortable beds
Disliked: Not enough lifts working so it always took too long to get a lift No alternative stair access
Andrew Sun, 31 August 2025
Superb
Lee Sat, 30 August 2025
Very good
Kamilah Sat, 30 August 2025
Good