The Landing Resort and Spa Guest Reviews
Write a review
Write a review
Sarah Tue, 1 July 2025
Perfect
Liked: Lovely hotel right on the lake. Room was lovely. Heated toilet seat was a nice touch
Disliked: Didn't stay long enough
Joanne Mon, 30 June 2025
Very good
Ann Sun, 29 June 2025
The location is convenient, but...
Liked: The location is close to the lake.
Disliked: The property was decent, but overpriced for the negligible service that you get. The girl (she had dark hair, can’t remember her name) who helped with the check in was knowledgeable and helpful, but the other girl (she had blond hair, can’t remember her name) was dismissive, unhelpful, and rude. I requested my room to be cleaned on the first day, and no one cleaned it. They only give 2 passes to the lake, even though there were 3 staying at the facility. In addition, I scheduled a pickup from the village and the blond girl told me it would take 10 minutes for the shuttle to arrive. I waited for 20 minutes with my family, and the shuttle never came. We ended up walking back.
Deborah Sat, 28 June 2025
Relaxing trip
Liked: Location and private beach. Staff was amazing and helpful
Disliked: $$$ pricey
Dulcinea Fri, 27 June 2025
5 strs
Liked: Felt like a real vacation, champagne upon arrival, extremely kind staff, heated everything views, pool lake swim
Disliked: Air quality in rooms was poor
R. Wed, 25 June 2025
Manage your expectations.
Liked: The proximity to the the Lake and to the city is nice. The staff was polite and friendly. They have champagne upon arrival and that was nice too.
Disliked: This simply is not a five star establishment. We booked a Lakeview room. We had a view of the parking lot, cars, dozens of people, who were not guests, walking by our patio, a fence, and then the lake. We were squished in a corner, next to the supply closet. Every morning we woke up to the sounds of housekeeping, chatting. It wasn't their fault, we were literally crunched next to them. The walls are paper thin, a signature of a five star hotel, is quiet. At one point, at three in the morning, we had to ask people to please go elsewhere as they were chatting in front of our door.Our patio was unusable, because it is a view of a public parking lot. A lady tried to come use our bathroom, while our kids were sleeping. I had to tell her no.We never had a place to park, the lot is always full, forcing us to use valet. Valet is included in the price, but we want to get up and go. Parking is hard to find at trailheads.They do not have concierge services, laundry services (despite having a laundry bag), and the pool area is subpar.The pool area is more akin to a motel, than a five star hotel. It is fairly clean, but definitely needs an updated filtration system. It is not resort quality, not even a four star resort quality.The restaurant, Jimmy's has an excellent dinner service. Food is very nice, as is the service. The staff at the hotel are nice, but they are not knowledgeable. They didn't have any idea about where to kayak, they didn't have suggested activities, or any other service you expect at a five, or even four star hotel.Is it a suitable hotel, yes, I suppose. Do I recommend it, no, I do not. We have stayed at enough upscale resorts to know this just isn't one of them.They have agreed to give us a modest amount of money back, and we appreciate that, nonetheless, we missed out on kayaking, because we couldn't get up. We were woke up from the noise. I paid over 3000 dollars for luxury, and we expected to get it.
Karen Sun, 22 June 2025
awesome, my grandkids said it...
Liked: the location the bar but not the prices
Disliked: like it all
Ryan Thu, 19 June 2025
Superb
Annie Mon, 16 June 2025
Very good
Tina Fri, 6 June 2025
I plan on reurning for...
Liked: Excellent location, lovely room decor and amenities, staff are excellent and helpful. Beach location is wonderful.
Disliked: There is nothing wrong with the property