I truly enjoyed my stay. Didn't want to leave - the only hotel for me when I'm in the area. Thank you.

Liked: Everything was beautiful and clean. Very friendly staff.

Very good

Good

Liked: Front desk outstanding. Need more staff at night especially when there is an event in the courtyard. Room very clean. View outstanding
Disliked: If you like very soft beds this is the place for you. They were extremely soft and had a hard time sleeping. Breakfast in the morning was ok. Alot of grease on the omlet.

Exceptional

was fine for staying one...

Liked: parking was easy and free. everything was quiet and clean
Disliked: i asked them to add my stay to my hilton honors and this wasn't done...also i didn't receive a discount for being an hh member. also, the elevator took forever and then stopped at every floor

Very good

Liked: Comfortable beds. Nice room
Disliked: It was under remodeling, so the pool was closed.

Bad

Liked: Beds were comfy when the spiders were gone.
Disliked: Huge spiders crawling on the beds in the room. Like half the size of a dollar bill. No pool, elevators take about 10 minutes to open for you to get downstairs. Ac in the room is broken. Was 78 degrees in the room when it was 60 degrees outside. Also was told I was getting a waterfront room and got a view of the parking garage. Very disappointed in Hilton on this stay and that doesnt happen often. At a rate of $253 per night this was the most expensive hotel in the area. Not a place I'll ever stay again. They did give a $50 refund on 1 night but still not worth it.

Exceptional

Not what was expected

Liked: Booked a king suite with a water view. The view was not of water or the marina. It was not a suite. Very much not what was advertised. Not clean. No Towels or toilet paper. Had to go to front desk every day to get. No microwave. Very very small. Not at all what we expected and we paid 230$+a night. With that price tag we really expected more.

Wonderful

Liked: I have absolutely nothing bad to say about this hotel. Staff was warm, welcoming and knowledgeable. Hotel was very clean and most importantly my family and I felt safe. Will definitely be booking another stay at this hotel when we visit our daughter in college.