The Lambton Worm

Good

Liked: Food was really good. Most of the staff were very helpful.
Disliked: Could have been cleaner. Hall and stairs were disgusting thankfully the rooms were clean

Not the best experience....but we...

Liked: The room was spacious and the service in the restaurant was good.
Disliked: I was disappointed with breakfast. I am a very easy (and cheap) customer as I don't order a cooked breakfast. The continental selection was very limited; on more than one day there was no orange juice and no fruit yoghurts. There were a few sad looking pears, but no other fresh fruit. The cereal choice was not great.I also had a problem in my room on the first night; the roller-blind collapsed as I went to close it. As there was no one on reception I told the guy behind the bar who promised to report it. I also told the lady on breakfast duty the next morning, who also promised to report it as a maintenance job.I returned back to my room that evening to find the blind just lying on my bedroom floor. I immediately told Calum behind the bar who managed to secure it to the window with gaffer tape, but that meant I was unable to open or close it for the remainder of my stay. The place clearly is in need of hands-on management to ensure maintenance is done promptly.

Superb

Liked: Nice large room, excellent food and drink.
Disliked: To pick, creaky floors ( didn’t bother us!)

Exceptional

very good would stay there...

Liked: nice clean room comfortable bed good shower, breakfast was adequate and the staff were freindly and helpful. i stayed to watch the cricket at chester-le-street and there was a bus right outside so good location
Disliked: the bar shut early one night

Very pleasant

Liked: Breakfast was very good staff were very friendly and polite, evening staff were very friendly and helpful, plus the food was very good as well as the Guinness and the ambience, special thanks to mandy and callum

Very good

Good

Liked: Car parking
Disliked: No working wi-fi

Superb