The Lake House on Canandaigua Guest Reviews
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Giuseppe Wed, 23 July 2025
Exceptional
Erik Tue, 22 July 2025
Good
Uliana Sun, 20 July 2025
Exclusive place, very good experience
Liked: Exclusive place, we liked everything. Hospitality level is exceptional. Location is absolutely stunning.
Disliked: NA
Antonio Fri, 18 July 2025
Beautiful hotel and location, but...
Liked: The location is incredible and the hotel is modern and well-designed. The staff is nice.
Disliked: My biggest complaint is the level of service. While the staff were kind and helpful the overall service is ok. There are constant lines at the front desk, library bar, and restaurants. They also didn’t go the extra mile to resolve an issue. For the price you’re paying, the service should be exceptional. The food. It was good but extremely expensive. At the prices they’re charging you’d expect some high-quality food. Also, the WiFi never worked. I notified the front desk but they never fixed it the entire time I was there.
Betinger Mon, 14 July 2025
Everything was so relax and...
Liked: Everything
Disliked: The boat rent was really expensive but it was so cool
Brendan Mon, 7 July 2025
One of our favorite hotels...
Liked: We love the Lake House and this is fast becoming our families 4th of July tradition. The property is beautiful and the view is tremendous, not to mention they’re dog friendly! This place is a must stay.
Disliked: For what the food is, it’s a bit overpriced, but frankly we love the place so much anyways.
Jana Wed, 2 July 2025
Superb
Smith Wed, 2 July 2025
Very good
Liked: Location
Disliked: Room could of been more elegant.
Madeline Mon, 30 June 2025
Loved! Will definitely be back.
Liked: This was a beautiful property with wonderfully scenic views of the lake! We loved being able to see the lake from anywhere we were around the property. We loved the restaurants on site and the staff were great. It was a great place to stay for a family, a girls trip or a couples trip! We also loved the spa - went here on two separate days.
Disliked: There was a small snafu with housekeeping and some glass on the floor in our room, which they kindly rectified. The hotel clearly takes service and guest sentiment seriously. We spilled some water on the ground and wiped it up with a towel, and the floor was dirty, but I imagine it’s difficult to keep real wood floors perfectly clean.
Rocky Thu, 26 June 2025
Exceptional