The Kirkwall Hotel

Superb

Very good

Liked: The Kirkwall Hotel is in a lovely and accessible area right on the harbour and next to the main high street. The bedroom and bathroom were very clean and comfortable and the border biscuite and cafetiere are a nice touch. The overhead shower is luxurious as is the sea kelp shower soaps. The building has a nostalgic feel with historic pictures and information on the town.
Disliked: The breakfast was a little lacking considering the price. There were very little gluten free options. However, the staff were kind enough to give us a discount for this reason, thank you, we appreciate it and will be back!

Very good

Liked: Clean and specious roomFriendly and helpful staffExcellent locatedGood food
Disliked: Opposite of my room was a bar. It was sometime a bit noisy. But you can close the window.

Good

Very good

Liked: Super location, right on the harbor! Convenient to walk around downtown.
Disliked: Saturday night can be a bit noisy because dance club is around the corner but quiets down after midnight. Can be crowded and noisy at breakfast because of large tour groups. Vintage lift works but you'll need to be strong enough to open and close doors manually.

Decent stay, in good location,...

Liked: Love the location and character of the hotel. The staff were generally great, particularly front desk and bar. Restaurant staff were average
Disliked: It’s a shame, as generally I don’t like to write a bad review but we were a bit disappointed and were expecting more. We booked a Suite room, which although larger and had a view of the harbor, didn’t have much character and some of the blinds didn’t work properly. It only had a shower. It didn’t have any wow factor that we expecting and was expensive for what it was. We had dinner in the hotel and were a bit underwhelmed. The starters were ok but mains particularly disappointing and as a result didn’t order deserts and left disappointed. The hotel did send a standard message a lot of times with details of the hotel even the day after we left! We did use the message chat which was quite responsive but not always very effective and didn’t always acknowledge the request. It is a shame as we were looking forward to staying. Not sure if we would return but hope the hotel improves and does well.

Impressive hotel, good details

Liked: Friendly staff, great location, impressive building, comfortable and clean. Nice touches with local quality furnishings.
Disliked: Quite expensive but this is Orkney!

Good

Liked: Elegant, clean and tidy. Staff were helpful and friendly.
Disliked: Shower pressure was low, being on Main Street was a little bit noisy.

Perfect Romantic Adventure

Liked: Once in a lifetime magic! So beautiful and right at the marina. Kind staff in a remarkable setting.more wonderful than I imagined.
Disliked: As with any historic building the modern amenities are tough to fit in. As a result the shower is miniature. However, the finishing is gorgeous.