The Kirkwall Hotel

Very good

Liked: Super location, right on the harbor! Convenient to walk around downtown.
Disliked: Saturday night can be a bit noisy because dance club is around the corner but quiets down after midnight. Can be crowded and noisy at breakfast because of large tour groups. Vintage lift works but you'll need to be strong enough to open and close doors manually.

Decent stay, in good location,...

Liked: Love the location and character of the hotel. The staff were generally great, particularly front desk and bar. Restaurant staff were average
Disliked: It’s a shame, as generally I don’t like to write a bad review but we were a bit disappointed and were expecting more. We booked a Suite room, which although larger and had a view of the harbor, didn’t have much character and some of the blinds didn’t work properly. It only had a shower. It didn’t have any wow factor that we expecting and was expensive for what it was. We had dinner in the hotel and were a bit underwhelmed. The starters were ok but mains particularly disappointing and as a result didn’t order deserts and left disappointed. The hotel did send a standard message a lot of times with details of the hotel even the day after we left! We did use the message chat which was quite responsive but not always very effective and didn’t always acknowledge the request. It is a shame as we were looking forward to staying. Not sure if we would return but hope the hotel improves and does well.

Impressive hotel, good details

Liked: Friendly staff, great location, impressive building, comfortable and clean. Nice touches with local quality furnishings.
Disliked: Quite expensive but this is Orkney!

Good

Liked: Elegant, clean and tidy. Staff were helpful and friendly.
Disliked: Shower pressure was low, being on Main Street was a little bit noisy.

Perfect Romantic Adventure

Liked: Once in a lifetime magic! So beautiful and right at the marina. Kind staff in a remarkable setting.more wonderful than I imagined.
Disliked: As with any historic building the modern amenities are tough to fit in. As a result the shower is miniature. However, the finishing is gorgeous.

Very good

Superb

Great Location/Bad Neighbors for Noise

Liked: The location was great - right across from the harbor. Parking was easy even though the hotel spaces were full. The hotel is historic and really unique in decor and character. Good buffet breakfast and friendly staff. Love the old lift with the gate!
Disliked: Rooms that are on the side of the hotel that faces the narrow street are in for a sad night’s sleep. There is a club right below the hotel and not only is the music loud but the patrons stand outside to smoke and the sound d carries right into your room….until 1am!! The hotel knows this. They need to advise their guests and provide ear plugs. To add insult to injury jury the canopy lights over the street shine right into the room illuminating the gaps in the room Darkening shade. Hotels have exist for one reason- to give travelers a good nights sleep. Sadly they missed the mark on this BIG time.

A comfy stay in Kirkwall.

Liked: Fab location on the harbour front and near all the shops and transport links. The bed is one of the most comfortable I’ve had in a hotel in a long time. Staff were friendly.
Disliked: The room was really quite noisy from the pub downstairs.