The only hotel I have...

Liked: Having been told this hotel was a real dump a few years ago, I was totally amazed at how gorgeous the whole place is! Everything about it is splendid. The rooms are really well equipped with things you expect and a few more besides. The decor is top class, a real feeling of luxury. In fact the whole hotel is like staying in a stately manor! And being right on the High Street the location is fantastic
Disliked: Only that I wasn't staying longer

Good

Exceptional

I will recommend you to...

Liked: Staff were very friendly and polite and helpful.
Disliked: I liked everything

Exceptional

Liked: We had the most incredible family room, the Henry VIII room. It was utterly luxurious.
Disliked: Breakfast portions were not generous and the service at dinner was slow.

Friendly, Comfy but Chilly!

Liked: We loved the location right in town and the room was nice and clean. The bed was very comfortable and the shower and toiletries were well above average. Staff were friendly and seemed to be working more than one job - quite an impressive team spirit in play.
Disliked: Our room was COLD! The radiator was off and, even though there was a warning on the bathroom radiator to be careful of the boiling pipes - it was also cold. I reported this to the staff, who said that if they put our heating on, they'd have to put the heating on for all the rooms...which seems a bit odd. The heating was off the entire time we were there and we were very chilly! Shame really, as the room and the staff were good - this would make us think twice about rebooking the King's Arms in the coming weeks when we return to Godalming.

Very comfortable and would recommend...

Superb

Liked: All of it
Disliked: Nothing

We where meeting up from...

Liked: Location was perfect close to the train station, rooms lovely stayed with this Hotel group before in Conway. The bar is nice and the selection of bars, coffee shops and restaurants nearby is great. Very nice linen on the beds
Disliked: Its only a small thing a few hairs in the bath Four in a bed would of had a field day!! The toilet floor in the bar area really need a proper scrub off