The Kelly Birmingham Tapestry Collection By Hilton

Good

Liked: The location was great. The staff was very nice.
Disliked: The air conditioning units in the rooms was not consistent and difficult to operate.

Exceptional

Liked: The staff was exceptional..
Disliked: In the room the garbage cans are very small

Exceptional

Liked: Loved the staff very friendly
Disliked: Small garbage cams

Exceptional

Exceptional

Poor

Liked: Location. Price. Bathroom was very broad size; it was a room for a Disabled Person with hand- rails on the wall by the toilet and it was simple to get in/out of the shower.
Disliked: - There was no information at the desk, front of the hotel, or in the room regarding where to get meals or food. The person at the desk couldn't provide any suggestions. We ended up going back out driving around until finding something. - the bed was a disaster. It was too low to the ground and very difficult to get into and even more horrible getting out of. - the coffee just didn't seem to taste very good in the morning after difficulty sleeping on the hard bed, which needs a mattress beneath the top mattress. (The top mattress was in need of replacement or fluffing? it was hard and had a few areas where it appeared to have been worn down.)After difficulty sleeping on that bed and experiencing the lack of assistance from the employees, and having stayed at other Hiltons in the past, I just cannot recommend this one as a high rated place to stay. A cheaper price hotel would most likely provide a very much more comfortable bed, a desk at which to work and a full breakfast in the morning.

Exceptional

A lot of potential

Liked: It's pretty much in the center of the city
Disliked: One of our rooms was too dirty so we got a different one. Very strange odor in the other room which disappeared after running the AC and water for some time. We assume much of the odor came from the water pipes. All in all an expensive place with not enough value but tremendous potential.

Very good