The Jacquard Autograph Collection by Marriott

Wonderful

Liked: Loved the location—very clean and in a great area. The rooms are a good size and well-equipped with everything you need. The service was excellent, with friendly and helpful staff. The food was good, and the overall vibe had great energy.
Disliked: I like everythingLoved the location ,very clean and in a great area. The rooms are a good size and well-equipped with everything you need. The service was excellent, with friendly and helpful staff. The food was good, and the overall vibe had great energy.

Lovely location and staff

Liked: The room was very spacious and comfortable. The bathroom was also spacious and very clean. I very much enjoyed the hotel as a whole. The location was also perfect and the neighborhood felt safe and was walking distance to a lot of shopping and restaurants. The staff were also very nice and helpful at all times during the stay which I enjoyed.
Disliked: The hotel had a lot of hidden costs which was ridiculous. They tell you you have a 30 dollar a day "free" spending on food and drinks but at checkout you're charged a $30 day destination fee so it's not free credit at all. On top of that they took a ridiculously high security deposit at check in ($900) which I haven't even had that happen to me at five star hotels and they did not refund it within the allocated time. They're also supposed to put a hold on your account for security deposits so it releases at checkout but they withdraw the amount. Aside from that which was a bit annoying everything else was fine.

Superb

Very good

Good

Liked: Great location, very good restaurant
Disliked: Did not like the $30/day charge for extra purchases on the facility and the high parking charge. TV did not work properly the whole stay - service helped for about 12 hours. Cable was broken on weight machine in work out room.

Superb

Exceptional

Liked: Beautiful hotel in an excellent location near high end stores and restaurants. Superior service from friendly staff.

Met or exceeded all expectations.

Liked: The kitchen was slow for breakfast on Sunday and one of the orders was wrong but that was the only blemish. The food , breakfast and a couple light dinners was awesome. The staff always helpful.We appreciate this place.

Superb