The Jacquard Autograph Collection by Marriott Guest Reviews
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Write a review
Dalila Mon, 23 June 2025
Very good
Ken Fri, 20 June 2025
Never again
Liked: Clean modern
Disliked: Very silly $30 per day “amenities charge” WTF?
Tita Wed, 18 June 2025
Overpriced because service is lousy...
Liked: Location and the food at the restaurant. Also valet staff is very helpful and great.
Disliked: Front desk staff are everywhere but in there. They barely answer the phone, they do not attend to your requests and they started maintenance on the room next door at 6:30 am on two consecutive days.
Tita Wed, 18 June 2025
Great location, poor service.
Liked: The location is outstanding
Disliked: The service is really poor. It feels like a self service thing, front desk staff are not helpful and they do not do a follow up on the requests. Mattress was utterly uncomfortable. However the place is very clean and valet service is the best.
Camila Mon, 19 May 2025
Exceptional
Shiri Mon, 21 April 2025
Wonderful
Liked: Loved the location—very clean and in a great area. The rooms are a good size and well-equipped with everything you need. The service was excellent, with friendly and helpful staff. The food was good, and the overall vibe had great energy.
Disliked: I like everythingLoved the location ,very clean and in a great area. The rooms are a good size and well-equipped with everything you need. The service was excellent, with friendly and helpful staff. The food was good, and the overall vibe had great energy.
Shareefah Wed, 16 April 2025
Lovely location and staff
Liked: The room was very spacious and comfortable. The bathroom was also spacious and very clean. I very much enjoyed the hotel as a whole. The location was also perfect and the neighborhood felt safe and was walking distance to a lot of shopping and restaurants. The staff were also very nice and helpful at all times during the stay which I enjoyed.
Disliked: The hotel had a lot of hidden costs which was ridiculous. They tell you you have a 30 dollar a day "free" spending on food and drinks but at checkout you're charged a $30 day destination fee so it's not free credit at all. On top of that they took a ridiculously high security deposit at check in ($900) which I haven't even had that happen to me at five star hotels and they did not refund it within the allocated time. They're also supposed to put a hold on your account for security deposits so it releases at checkout but they withdraw the amount. Aside from that which was a bit annoying everything else was fine.
Christina Wed, 2 April 2025
Superb
Juan Fri, 28 March 2025
Very good
Naplesv Tue, 18 March 2025
Good
Liked: Great location, very good restaurant
Disliked: Did not like the $30/day charge for extra purchases on the facility and the high parking charge. TV did not work properly the whole stay - service helped for about 12 hours. Cable was broken on weight machine in work out room.