The Inn West End

Great beer garden and super...

Liked: Lovely cozy rooms with huge fans to help with the heat. Lovely bathroom

Lovely little pub with rooms,...

Liked: Lovely little pub with rooms, really nicely decorated and modern, very friendly staff and great price.

Luxury feel but unfriendly staff

Liked: The room was lovely. Lovely amenities- hot chocolate, biscuits, nice shower things, quite luxurious. Breakfast was really yummy! Feta and avo on toast with Pesto, rocket and tomatoes - again really luxurious!
Disliked: Staff were not exactly friendly. Upon arrival I wasn't initially shown to my room which was actually pretty tricky to find, was only when I went the wrong way I was helped. Breakfast time would be nice if I were told 'help yourself' to breakfast bar, had to ask another guest for advice. Also the manager who took payment for my room when checking out didn't even ask if I'd had a nice stay, I had to tell her I did and she didn't make any conversation. I feel like hospitality is a role in which you should at least try to be hospitable. Staff are a pretty big part of what makes someone feel welcome in a hotel.

Excellent stay.

Liked: Very beautiful with modern decor. Shower is excellent outstanding. I've just been to York where accommodation is ghastly. You offer an excellent price. Keep up excellent effort
Disliked: Ok so it was hottest day of the year but please consider air con. My room was so hot and the fan was no good

Exceptional

Liked: Great food, good comfort, lovely staff, good value

Exceptional

Liked: Great location, very clean and comfortable room. Excellent polite staff

Very good

Liked: Comfortable with good food

Recommended

Liked: Pristine bungalow style room, part of a lovely village pub.
Disliked: Nothing

Fabulous

Liked: Lovely place, with exceptional staff. Food was great and room was lovely!